Shlomi Lavi /
Feb 28, 2023
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Bottom Line: Which is Better - Call Center Dialer or monday.com?
Call Center Dialer is more expensive to implement (TCO) than monday.com, and monday.com is rated higher (98/100) than Call Center Dialer (62/100). monday.com offers users more features (35) than Call Center Dialer (0). There is a clear winner in this case and it is monday.com!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
iTecs Communications Vs. monday.com
iTecs Communications: astTECS is a telecom centric enterprise headquartered in Bengaluru(Bangalore), the Silicon Valley of India, indeed the IT capital of the world today. It is the asterisk arm of iTECS, a telecom distributor specializing in the sale/lease/rental of Mobile/VoIP Gateways.iTECS Communications Pvt Ltd is a telecom centric enterprise established at Bangalo...
monday.com: Founded in 2012 and launched as an independent startup in February 2014, monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that ...
Who is more expensive? Call Center Dialer or monday.com?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Call Center Dialer and monday.com.
Call Center Dialer price starts at $891 per license , On a scale between 1 to 10 Call Center Dialer is rated 6, which is similar to the average cost of Call Center software. monday.com price starts at $10 per seat/month , When comparing monday.com to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Call Center Dialer is more expensive than monday.com.
Which software includes more/better features?
We've compared Call Center Dialer Vs. monday.com based on some of the most important and required Call Center features.
Call Center Dialer: We are still working to collect the list of features for Call Center Dialer.
monday.com: Basic Reports, Chat, Customizable Categories, Dashboard, HR Analytics.
Target customer size
Call Center Dialer's typical customers include: SMBs,
Monday.