Shlomi Lavi /
Jun 22, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - CC-One or Winleads?
CC-One is more expensive to implement (TCO) than Winleads, and Winleads is rated higher (91/100) than CC-One (83/100). CC-One offers users more features (5) than Winleads (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BroadSoft Vs. USAutodialer
BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...
USAutodialer: USAutodialer's mission is to project your company in the best possible image to the greatest number of your potential clients. Our goal is to create and implement the most sophisticated and successful lead generation, fax and e-mail marketing possible for your company. You can increase your sales by eliminating "cold calling" by targeting custom...
Who is more expensive? CC-One or Winleads?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CC-One and Winleads.
CC-One price starts at $359.88 per year , On a scale between 1 to 10 CC-One is rated 6, which is similar to the average cost of Call Center software. Winleads price starts at $495 per license , When comparing Winleads to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: CC-One is more expensive than Winleads.
Which software includes more/better features?
We've compared CC-One Vs. Winleads based on some of the most important and required Call Center features.
CC-One: ACD (Automatic Call Distribution), Blended Call Center, Call Recording, IVR (Interactive Voice Response), Call Center.
Winleads: We are still working to collect the list of features for Winleads.
Target customer size
CC-One's typical customers include: Small, medium and large size businesses, and Winleads's target customer size include: SMBs.