Shlomi Lavi /
Mar 12, 2022
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Bottom Line: Which is Better - Cloudserve Hosted Desktop or Nuance IVR?
Nuance IVR is more expensive to implement (TCO) than Cloudserve Hosted Desktop, and Nuance IVR is rated higher (92/100) than Cloudserve Hosted Desktop (60/100). Both tools offer the same amount of features.
Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cloudserve Ltd Vs. Nuance
Cloudserve Ltd: Delivering reliable, secure and cost effective cloud computing and cloud services to small and medium size businesses.
Cloudserve provides a range of cloud computing services and IT resources to small and medium sized businesses in the UK and Internationally. We deliver the IT functionality organisations need as simple affordable online subs...
Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives.
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Who is more expensive? Cloudserve Hosted Desktop or Nuance IVR?
The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cloudserve Hosted Desktop and Nuance IVR.
Cloudserve Hosted Desktop price starts at $24 per user/month , On a scale between 1 to 10 Cloudserve Hosted Desktop is rated 6, which is similar to the average cost of Communications software. Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Cloudserve Hosted Desktop is rated 6, which is similar to the average cost of Communications software.
Bottom line: Cloudserve Hosted Desktop cost is around the same cost of Nuance IVR.
Which software includes more/better features?
We've compared Cloudserve Hosted Desktop Vs. Nuance IVR based on some of the most important and required Communications features.
Cloudserve Hosted Desktop: Data Import/Export, Basic Reports, Online Customer Support.
Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Cloudserve Hosted Desktop is suitable for a wide range of business sectors including social care,
marketing, hospitality, technology and more. The software has mainly been designed for small and medium businesses with no restriction of industrial background.