Compare Comm100 Live Chat and BirdEye - Jul 2022
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Bottom Line: Which is Better - Comm100 Live Chat or BirdEye?
BirdEye is more expensive to implement (TCO) than Comm100 Live Chat, and BirdEye is rated higher (89/100) than Comm100 Live Chat (81/100). BirdEye offers users more features (7) than Comm100 Live Chat (6).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Comm100 Network Corporation Vs. BirdEye
Comm100 Network Corporation: Comm100 is the leading global provider of enterprise-level customer service and communication solutions. As our motto "100% communication, 100% success" indicates, we believe that good customer communication can make a difference for your business, helping you build stronger customer relationships and get a better business performance.
BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...
Who is more expensive? Comm100 Live Chat or BirdEye?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Comm100 Live Chat and BirdEye.
Comm100 Live Chat price starts at $24 per agent/month , On a scale between 1 to 10 Comm100 Live Chat is rated 4, which is lower than the average cost of Chat software. BirdEye price starts at $3,000 per year , When comparing BirdEye to its competitors, the software is rated 8 - higher than the average Chat software cost.
Bottom line: BirdEye is more expensive than Comm100 Live Chat.
Which software includes more/better features?
We've compared Comm100 Live Chat Vs. BirdEye based on some of the most important and required Chat features.
Comm100 Live Chat: Customer Survey, Email Integration, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.
BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis.
Target customer size
Comm100 Live Chat's typical customers include: Small, medium and large size businesses, and BirdEye's target customer size include: Small, medium and large size businesses.
Compare specifications
Comm100 Live Chat Specifications
ITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Chat -> Comm100 Live Chat review |
Company: | Comm100 Network Corporation |
Pricing: | starts at $24 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Comm100 Live Chat review, Comm100 Live Chat pricing, Comm100 Live Chat alternatives |
BirdEye Specifications
ITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Chat -> BirdEye review |
Company: | BirdEye |
Pricing: | starts at $3,000 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | BirdEye review, BirdEye pricing, BirdEye alternatives |
Compare features
Comm100 Live Chat: 6 Features
BirdEye: 7 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.