BirdEye Review - why 4.8 stars?
Compare Pricing
| ITQlick Score: | 89/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | Chat -> BirdEye review |
| Ranking: | Ranked 5 out of 45 Chat systems |
| Company: | BirdEye |
| Pricing: | starts at $3,000 per year |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | BirdEye pricing, BirdEye alternatives |
Shlomi Lavi / updated: Mar 07, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is BirdEye?
Birdeye is a cloud-based reputation management software that is designed to assist businesses in converting their customers into an influential marketing engine. The software solution helps businesses to make informed decisions based on insights from customer feedback and review from social media platforms, surveys and review sites.It is a product of Birdeye founded in 2012 in the United States, and that can be deployed through the cloud, web, and Saas. The main features of Birdeye software include Campaign Management, Customer Review Platform, Response Management, Review Monitoring, and Social Media Metrics among others.
It provides training through Webinars, Documentation, and In Person as well as support through online and business hours.
Who is it best for?
The typical customers include the following business size: Small, medium and large size businesses.What is the actual cost?
The cost of license starts at $3,000 per year. ITQlick pricing score is 8 out of 10 (10 is most expensive). Access ITQlick pricing guide for BirdEye. You can also find here pricing information from BirdEye's website.How it stacks up?
Access a head to head analysis of BirdEye vs alternative software solutions. ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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BirdEye
ITQlick rating
4.8/5
Score
89/100
Pricing
8/10
License pricing
$3,000 per year
Functionality
15
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Olark
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4.6/5
Score
91/100
Pricing
2.4/10
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$29 per seat/month
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Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
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$17 per agent/month
Functionality
14
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Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
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WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review
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Frequently Asked Questions (FAQs)
Is BirdEye right for you or your business?
Birdeye software solution is built to serve any business seeking to create a robust online reputation driven by customer feedback, trust to acquire new customers and boost ratings. It is suitable for businesses of all sizes and shapes including small, medium business and enterprise to collect monitor as well as market customer reviews.The various markets it serves includes Canada and the United States. It serves businesses in various industries including Healthcare, Dental, Real Estate, Retail, Legal, Automotive, Hospitality, Restaurants, Financial Services, and insurance, among others.
List of categories
Dashboards & KPIs
Customer Loyalty
Employee Performance Management
Campaign Management
Social Media
Customer Care
Social Media Management
Reputation Management
List of features
Dashboard
Customer Success
Campaign Management
Social Media
Sentiment Analysis
Social Media Metrics
Reputation Management
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.