Compare Comm100 Live Chat and IT Asset - Jul 2022

Shlomi LaviShlomi Lavi / Jul 26, 2022

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Bottom Line: Which is Better - Comm100 Live Chat or IT Asset?

IT Asset is more expensive to implement (TCO) than Comm100 Live Chat, and IT Asset is rated higher (89/100) than Comm100 Live Chat (81/100). Comm100 Live Chat offers users more features (6) than IT Asset (3).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Comm100 Network Corporation Vs. Samanage

Comm100 Network Corporation: Comm100 is the leading global provider of enterprise-level customer service and communication solutions. As our motto "100% communication, 100% success" indicates, we believe that good customer communication can make a difference for your business, helping you build stronger customer relationships and get a better business performance.

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Comm100 Live Chat or IT Asset Management?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Comm100 Live Chat and IT Asset Management.

Comm100 Live Chat price starts at $24 per agent/month , On a scale between 1 to 10 Comm100 Live Chat is rated 4, which is lower than the average cost of Chat software. IT Asset Management price starts at $800 per user/year , When comparing IT Asset Management to its competitors, the software is rated 4 - lower than the average Chat software cost.

Bottom line: Comm100 Live Chat cost is around the same cost of IT Asset Management.

Which software includes more/better features?

We've compared Comm100 Live Chat Vs. IT Asset based on some of the most important and required Chat features.

Comm100 Live Chat: Customer Survey, Email Integration, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.

IT Asset Management: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Comm100 Live Chat's typical customers include: Small, medium and large size businesses, SAManage Help Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations.

Comm100 Live Chat

ITQlick rating
(4.7/5)

starts at $24 per agent/month

Comm100 Live Chat is a leading cloud-based Help Desk software, it is designed to support small, medium and large size business. Comm100 Live Chat received a rating of 4.7 from ITQlick team. The software cost is...

Categories: Banking CRM, Casino CRM, Customer Loyalty, Customer Service.

IT Asset

ITQlick rating
(3/5)

starts at $800 per user/year

Knowing which IT assets you have and how they are used has become a challenge in today's complex and ever evolving IT infrastructure. A typical IT infrastructure has many different assets of various types, and...

Categories: Help Desk, IT Asset Management, License Management.

Compare specifications

Compare features

Comm100 Live Chat: 6 Features

Customer Survey
Email Integration
Knowledge Base/FAQ
Mobile Integration
Multi-Site Support
Reporting

IT Asset Management: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Comm100 ...
ITQlick rating
4.7/5
Score
81/100
Pricing
4/10
License pricing
$24 per agent/month
Functionality
23
Compare
IT Asset
ITQlick rating
3/5
Score
89/100
Pricing
4.8/10
License pricing
$800 per user/year
Functionality
6
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.