Compare Comm100 Live Chat and TeamSupport - Jul 2022
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Bottom Line: Which is Better - Comm100 Live Chat or TeamSupport?
Comm100 Live Chat is more expensive to implement (TCO) than TeamSupport, and TeamSupport is rated higher (87/100) than Comm100 Live Chat (81/100). TeamSupport offers users more features (15) than Comm100 Live Chat (6). There is a clear winner in this case and it is TeamSupport!
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Comm100 Network Corporation Vs. TeamSupport
Comm100 Network Corporation: Comm100 is the leading global provider of enterprise-level customer service and communication solutions. As our motto "100% communication, 100% success" indicates, we believe that good customer communication can make a difference for your business, helping you build stronger customer relationships and get a better business performance.
TeamSupport: We created our customer support software because as veterans of the technology industry, we know your pain. It wasn’t so long ago that we were working inside high tech and software companies as CEO, software developers, and customer support and Help Desk professionals. In the course of doing our jobs over many years, we watched in frustration as...
Who is more expensive? Comm100 Live Chat or TeamSupport?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Comm100 Live Chat and TeamSupport.
Comm100 Live Chat price starts at $24 per agent/month , On a scale between 1 to 10 Comm100 Live Chat is rated 4, which is lower than the average cost of Chat software. TeamSupport price starts at $49 per agent/month , When comparing TeamSupport to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Comm100 Live Chat is more expensive than TeamSupport.
Which software includes more/better features?
We've compared Comm100 Live Chat Vs. TeamSupport based on some of the most important and required Chat features.
Comm100 Live Chat: Customer Survey, Email Integration, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.
TeamSupport: Asset Management, Contract Management, Email Integration, Knowledge Base/FAQ, Multi-Site Support.
Target customer size
Comm100 Live Chat's typical customers include: Small, medium and large size businesses, This program is aimed at the companies that know their product, but are still eager to please those their clients.
TeamSupport
starts at $49 per agent/month
TeamSupport is a cloud-based customer service and help-desk solution which is designed for business to business. Some of its primary features include omnichannel support, task management, and SLA management.
PriceDemoCompare specifications
Comm100 Live Chat Specifications
ITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Chat -> Comm100 Live Chat review |
Company: | Comm100 Network Corporation |
Pricing: | starts at $24 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Comm100 Live Chat review, Comm100 Live Chat pricing, Comm100 Live Chat alternatives |
TeamSupport Specifications
ITQlick Score: | 87/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> TeamSupport review |
Company: | TeamSupport |
Pricing: | starts at $49 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | TeamSupport review, TeamSupport pricing, TeamSupport alternatives |
Compare features
Comm100 Live Chat: 6 Features
TeamSupport: 15 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.