Compare Comm100 Live Chat and Zoho CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Comm100 Live Chat or Zoho CRM?

Comm100 Live Chat is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Comm100 Live Chat (81/100). Zoho CRM offers users more features (16) than Comm100 Live Chat (6). There is a clear winner in this case and it is Zoho CRM!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Comm100 Network Corporation Vs. Zoho

Comm100 Network Corporation: Comm100 is the leading global provider of enterprise-level customer service and communication solutions. As our motto "100% communication, 100% success" indicates, we believe that good customer communication can make a difference for your business, helping you build stronger customer relationships and get a better business performance.

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Comm100 Live Chat or Zoho CRM?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Comm100 Live Chat and Zoho CRM.

Comm100 Live Chat price starts at $24 per agent/month , On a scale between 1 to 10 Comm100 Live Chat is rated 4, which is lower than the average cost of Chat software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Comm100 Live Chat is more expensive than Zoho CRM.

Which software includes more/better features?

We've compared Comm100 Live Chat Vs. Zoho CRM based on some of the most important and required Chat features.

Comm100 Live Chat: Customer Survey, Email Integration, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

Comm100 Live Chat's typical customers include: Small, medium and large size businesses, Zoho CRM is focused on startup to medium firms in different markets.