Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - Commusoft or ServiceTitan?
ServiceTitan is more expensive to implement (TCO) than Commusoft, and ServiceTitan is rated higher (97/100) than Commusoft (83/100). ServiceTitan offers users more features (7) than Commusoft (6). There is a clear winner in this case and it is ServiceTitan!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Commusoft Vs. ServiceTitan
Commusoft: Commusoft job management software is designed to improve your business's overall customer experience. It keeps customers up to date with the progress of each job, lets them know when your engineer is on the way, and even collects feedback when a job is done. Engaged, happy customers lead to more referrals — and a healthier business.
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Who is more expensive? Commusoft or ServiceTitan?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Commusoft and ServiceTitan.
Commusoft price starts at $40 per license/month , On a scale between 1 to 10 Commusoft is rated 4, which is lower than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.
Bottom line: Commusoft cost is around the same cost of ServiceTitan.
Which software includes more/better features?
We've compared Commusoft Vs. ServiceTitan based on some of the most important and required Field Service features.
Commusoft: Mobile Access, Billing & Invoicing, Employee Scheduling, Scheduling, Inventory Management, Field Service.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.
Target customer size
Commusoft's typical customers include: SMBs, The software is a valuable solution for companies of all dimensions as well as a range of kinds.