ServiceTitan Review - why 4.6 stars?
Compare PricingShlomi Lavi / updated: Sep 07, 2020
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What is ServiceTitan?
Main category: Field Service
ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The software was designed and launched by ServiceTitan headquartered in California, United States.ServiceTitan rating -
The rating of ServiceTitan is 4.6 stars out of 5 and the total score is 97 out of 100. The rating and score are based on ITQlick expert review. We publish unbiased reviews, learn more in our score and rating methodology pageTypical Customers
The software is a useful solution for businesses of all sizes and a variety of types. It can be used in such major industries and domains as engineering services, oil and gas exploration, automation and manufacturing, and others. Some notable clients of the software include Mr Rooter, JP Electric, QSC, and others.Features
The software offers a variety of scheduling and routing capabilities including drag and drop scheduling, GPS tracking, interactive map, one-time and recurring scheduling, scheduling by customer proximity and priority, and scheduling by employee skill set. Its work order management capabilities include job history, note and image management, time tracking, and file uploading.ServiceTitan offers billing management capabilities of batch invoices, email invoices, invoice creation, payment management, and quoting and estimating. Other capabilities include appointment management, contact management, customer feedback, mobile device management, accounting integration, credit card processing, Google Maps integration, and others.
Competitors & Alternatives
Popular alternatives to ServiceTitan: Jobber, HouseCall Pro, Dispatch, Service Fusion, Workiz, StreetSmart Advantage, Mhelpdesk, Service Autopilot, Dataforma, Kickserv. The full list of competitors can be found here.. The full list of competitors can be found here.ServiceTitan Pricing Information
The cost of license starting from $199 per technician/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for ServiceTitanQuestions to ask the vendor during a demo
Schedule a demo with ServiceTitan and access 25 must ask questions for the vendor while watching ServiceTitan in action.ServiceTitan Categories
Billing & Invoicing
Digital Signature
Call Center
Field Service - HVAC
Field Service - Pest Control
Field Service - Work Order
Field Service Mobile Apps
HVAC GPS Tracking
Pest Control
Work Order Management
Marketing
Appointment Scheduling
ServiceTitan specifications
ITQlick Score: | 97/100 |
---|---|
ITQlick Rating: | (4.6/5) |
Company: | ServiceTitan |
Address: | CA, United States |
Pricing: | Starting from $199 per technician/month |
Website: | Visit ServiceTitan website |
Typical customers: | Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Operating Systems: | Mac OS, Windows, Linux |
ServiceTitan Features
Mobile Access
Billing & Invoicing
Enterprise Resource Planning
Employee Scheduling
Scheduling
Field Service
Contract Management
ServiceTitan Vs. Alternatives
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
Compare
ServiceTitan
ITQlick Score
97/100
Pricing score
4/10
License pricing
$199 per technician/month
Functionality score
22
Software review
Compare
Jobber
ITQlick Score
99/100
Pricing score
2/10
License pricing
$29 per month
Functionality score
23
Software review
Compare
HouseCall
ITQlick Score
98/100
Pricing score
2/10
License pricing
$49 per user/month
Functionality score
31
Software review
Compare
Dispatch
ITQlick Score
96/100
Pricing score
2/10
License pricing
Pricing not available
Functionality score
14
Software review
Compare
Service
ITQlick Score
96/100
Pricing score
3.4/10
License pricing
$99 per month
Functionality score
23
Software review
Compare
Author

Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.