ServiceTitan Review

Shlomi Lavi / updated: Apr 27, 2020

What is ServiceTitan?

ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The software was designed and launched by ServiceTitan headquartered in California, United States.

Average Rating -

The rating of ServiceTitan is 4.6 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software is a useful solution for businesses of all sizes and a variety of types. It can be used in such major industries and domains as engineering services, oil and gas exploration, automation and manufacturing, and others. Some notable clients of the software include Mr Rooter, JP Electric, QSC, and others.

Features

The software offers a variety of scheduling and routing capabilities including drag and drop scheduling, GPS tracking, interactive map, one-time and recurring scheduling, scheduling by customer proximity and priority, and scheduling by employee skill set. Its work order management capabilities include job history, note and image management, time tracking, and file uploading.

ServiceTitan offers billing management capabilities of batch invoices, email invoices, invoice creation, payment management, and quoting and estimating. Other capabilities include appointment management, contact management, customer feedback, mobile device management, accounting integration, credit card processing, Google Maps integration, and others.

Competitors & Alternatives

Popular Alternatives to ServiceTitan: Jobber, HouseCall Pro, Dispatch, Service Fusion, Workiz, StreetSmart Advantage, Mhelpdesk, Service Autopilot, Dataforma, Kickserv.

ServiceTitan Pricing Information

The cost of license starting from $145 per user/month. The Field Service experts at ITQlick has reviewed ServiceTitan pricing and gave the software a total cost of ownership (TCO) rating of 4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching ServiceTitan in action

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ServiceTitan Categories

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Specifications

Company:	ServiceTitan
Address:	CA, United States
Website:	https://www.servicetitan.com/
Customers:	Small business, Medium business, Large business
Business Area:	Cross Business Areas
Platforms:	Desktop, Mobile, Cloud
Operating Systems:	Mac OS, Windows, Linux

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ServiceTitan Features