ServiceTitan Review - why 4.6 stars?

ServiceTitan is a world-leading cloud-based field management software designed for helping in commercial service and business activities. The software enables clients to upgrade their various businesses by providing a smooth management process for a better customer experience. Some of its products/features include

• Revenue Growth: This feature helps clients in boosting company revenue and merchandise. It offers call bookings, marketing, membership data, contracts, and placement of local service Ads.
• Streamline Operations: Client can obverse and monitor their operations via dispatching, scheduling of activities, preparation of timesheet, and payrolls.
• Real-time Insights: This feature offers reporting to the client, alongside QuickBooks, Intacct, job costing, and TitanAdvisor.
• Customer-friendly: This feature enables the client to provide customers access to their companies/businesses via mobile device. It offers enhancement of customer experience, payment, financings, and property data.

ServiceTitan was primarily designed to help home and commercial service contractors. The company was founded in 2012, and it is located in Glendale, California, United States, with a staff force of 5000 employees. ServiceTitan is Rated #1 on Google, Capterra, and software advice.

The rating of ServiceTitan is 4.6 stars out of 5 and the total score is 97 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

The software is a valuable solution for companies of all dimensions as well as a range of kinds. It can be utilized in such significant markets and also domain names as design solutions, oil and gas expedition, automation and production, and others. Some notable customers of the software application consist of Mr Rooter, JP Electric, QSC, and also others.

ServiceTitan is ranked 3 out of 348 software in their category (Field Service systems).

The software application offers a variety of scheduling as well as routing capabilities consisting of drag and decline organizing, GENERAL PRACTITIONER monitoring, interactive map, single as well as reoccuring scheduling, scheduling by consumer closeness and concern, as well as organizing by employee skill set.

Its job order administration capacities consist of work history, note and also image management, time monitoring, and documents uploading. ServiceTitan uses billing administration abilities of batch invoices, e-mail billings, invoice creation, payment administration, and pricing quote and also approximating.

Various other capabilities consist of visit management, call administration, client responses, smart phone administration, accounting assimilation, credit card handling, Google Maps assimilation, as well as others.

ServiceTitan competes with its top alternatives like HouseCall Pro, Jobber, Service fusion, and Salesforce field service. Below is how ServiceTitan compares with its top competitors;

• Functionality: ServiceTitan offers all basic features with exception of the work order management feature. Jobber and Salesforce Field Service offer all basic features.
• Customer/industries: ServiceTitan targets up to 2-1000+ users which is larger than that of HouseCall Pro, and jobber targeting 1-50 users, while Service Fusion and Salesforce Field Service target up to 2-200 and 1-1000+ users respectively.
• Cost/Pricing: According to expert research and reviews, it is rated 2 (on a scale of 5.0). When compared to Jobber and HouseCall Pro, ServiceTitan is on an average cost budget.
• Cloud-based/On-premise: ServiceTitan, Jobber, HouseCall Pro, Service fusion, and Salesforce field service are cloud-based applications. ServiceTitan and Service Fusion offer On-premise for windows and Linux which are unavailable in HouseCall Pro, Jobber, and Salesforce Field Service.
• Popularity: ServiceTitan was founded in 2012, but based on expert reviews and likelihood for recommendations HouseCall Pro and Jobber are more popular.
• Scalability: ServiceTitan accommodates the possibility for the growth of companies from small to large scale, and it targets a wider scope than most of its top alternatives.
• Support: ServiceTitan offers basic support services, but does not offer a 24/7 live representative. When compared to its top alternatives, it was the same with HouseCall Pro, Jobber, and Service Fusion. Only Salesforce Field Service offers the 24/7 live representative support feature.

Schedule a demo with ServiceTitan and access 65 must ask questions for the vendor while watching ServiceTitan in action. Visit the vendor's website here.