Shlomi Lavi /
Jul 28, 2022
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Bottom Line: Which is Better - contactSPACE or CenterWare Inbound?
contactSPACE is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than contactSPACE (81/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
contactSPACE Vs. Nuxiba Technologies
contactSPACE: contactSPACE is a wizard driven, cost effective telemarketing and inbound service call centre software platform delivered to you through the cloud. We are a business that chooses to specifically focus on Small and Medium sized businesses who are often ignored by others. We deliver industry leading Contact Centre solutions that are: Functionally Ric...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? contactSPACE or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for contactSPACE and CenterWare Inbound.
contactSPACE price starts at $105 per user/month , On a scale between 1 to 10 contactSPACE is rated 8, which is higher than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 contactSPACE is rated 8, which is higher than the average cost of Call Center software.
Bottom line: contactSPACE is more expensive than CenterWare Inbound.
Which software includes more/better features?
We've compared contactSPACE Vs. CenterWare Inbound based on some of the most important and required Call Center features.
contactSPACE: We are still working to collect the list of features for contactSPACE.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
contactSPACE's typical customers include: Small, medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.