Compare Conversocial and Brightspot CMS - Aug 2022

Shlomi LaviShlomi Lavi / Aug 02, 2022

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Bottom Line: Which is Better - Conversocial or Brightspot CMS?

Conversocial is more expensive to implement (TCO) than Brightspot CMS, and Brightspot CMS is rated higher (87/100) than Conversocial (81/100). Conversocial offers users more features (4) than Brightspot CMS (3).

Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Conversocial Vs. Perfect Sense Digital

Conversocial: Headquartered in New York and London, Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel. Conversocial’s software and expertise has helped more than 150 of the biggest global companies implement their social customer service operations, including American Greetings, Barclaycard,...

Perfect Sense Digital: Founded in 2008 by AOL technology executives David Gang and Lisa Malmud, Perfect Sense Digital helps companies materially change the way they do business online. Well known for the unique experiences they build with consumer publishing partners such as Scripps Networks Interactive, The Coca-Cola Company, IndieWire, SnagFilms, Healthgrades and USA T...

Who is more expensive? Conversocial or Brightspot CMS?

The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Conversocial and Brightspot CMS.

Conversocial accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Conversocial is rated 4, which is lower than the average cost of Team Collaboration software. Brightspot CMS price starts at $7,500 per month , When comparing Brightspot CMS to its competitors, the software is rated 4 - lower than the average Team Collaboration software cost.

Bottom line: Conversocial cost is around the same cost of Brightspot CMS.

Which software includes more/better features?

We've compared Conversocial Vs. Brightspot CMS based on some of the most important and required Team Collaboration features.

Conversocial: Business Content Sharing, Facebook Integration, Global Content Library, Twitter Integration.

Brightspot CMS: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Conversocialis suitable for midsize and large industries related to telecom, online shopping and retail and agencies. Customers of the software include all business sizes and varieties.

Conversocial

ITQlick rating
(4.6/5)

Conversocial is a social customer service solution that can help users to integrate social media into their contact center for providing top notch social customer service. The social customer service platform i...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Brightspot CMS

ITQlick rating
(4.9/5)

starts at $7,500 per month

Brightspot CMS is an enterprise content management system for businesses of all sizes. It offers dynamic and visual web experience and support for popular database systems. The software was designed and...

Categories: Marketing, Social Media.

Compare specifications

Compare features

Conversocial: 4 Features

Business Content Sharing
Facebook Integration
Global Content Library
Twitter Integration

Brightspot CMS: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Conversocial
ITQlick rating
4.6/5
Score
81/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
16
Compare
Brightsp...
ITQlick rating
4.9/5
Score
87/100
Pricing
4.4/10
License pricing
$7,500 per month
Functionality
5
Slack
ITQlick rating
4.6/5
Score
100/100
Pricing
2/10
License pricing
$6.67 per month
Functionality
15
Review
Dropbox
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$9.99 per month
Functionality
23
Deltek P...
ITQlick rating
4.1/5
Score
91/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.