Compare CrossKnowledge Learning Suite and SolarWinds Service Desk - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - CrossKnowledge Learning Suite or SolarWinds Service Desk?

CrossKnowledge Learning Suite is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than CrossKnowledge Learning Suite (91/100). SolarWinds Service Desk offers users more features (18) than CrossKnowledge Learning Suite (0). There is a clear winner in this case and it is SolarWinds Service Desk!

Looking for the right LMS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CrossKnowledge Vs. Samanage

CrossKnowledge: CrossKnowledge, European leader in distance learning solutions, has announced a major update to Mohive, its collaborative content creation platform. This new version represents a major step forward for Mohive’s global client community and brings with it new advantages such as complete integration with the CrossKnowledge Learning Suite. CrossKnowle...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? CrossKnowledge Learning Suite or SolarWinds?

The real total cost of ownership (TCO) of LMS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CrossKnowledge Learning Suite and SolarWinds.

CrossKnowledge Learning Suite accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CrossKnowledge Learning Suite is rated 4, which is lower than the average cost of LMS software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average LMS software cost.

Bottom line: CrossKnowledge Learning Suite cost is around the same cost of SolarWinds.

Which software includes more/better features?

We've compared CrossKnowledge Learning Suite Vs. SolarWinds Service Desk based on some of the most important and required LMS features.

CrossKnowledge Learning Suite: We are still working to collect the list of features for CrossKnowledge Learning Suite.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

CrossKnowledge Learning Suite LMS software is used by a wide range of organizations across different industries. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.