Compare CUGIC and Olark - Mar 2022

Shlomi LaviShlomi Lavi / Mar 19, 2022

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Bottom Line: Which is Better - CUGIC or Olark?

CUGIC is more expensive to implement (TCO) than Olark, and Olark is rated higher (91/100) than CUGIC (62/100). Olark offers users more features (3) than CUGIC (0). There is a clear winner in this case and it is Olark!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CUGIC Vs. Olark

CUGIC: ust like you use messaging apps on the go, Cugic is designed and developed in the same manner to provide similar features and benefits to businesses. This allows them to connect with their customers anywhere; on the company website, within their apps or via email. Cugic, is the premier messaging chat platform which allows businesses to have real ti...

Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...

Who is more expensive? CUGIC or Olark?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CUGIC and Olark.

CUGIC price starts at $9.50 per user/month , On a scale between 1 to 10 CUGIC is rated 4, which is lower than the average cost of Chat software. Olark price starts at $29 per seat/month , When comparing Olark to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: CUGIC is more expensive than Olark.

Which software includes more/better features?

We've compared CUGIC Vs. Olark based on some of the most important and required Chat features.

CUGIC: We are still working to collect the list of features for CUGIC.

Olark: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The usual clients of Cugic software can be the entrepreneurs who have online presence for their small to medium-sized businesses (SMBs) that mainly rely with the customer service and support industry. Olark is suitable for startup marketers, small companies and companies providing online services.

CUGIC

ITQlick rating
(4.7/5)

starts at $9.50 per user/month

Cugic is a live chat software allowing users and/or their staff to converse with their online visitors.

Categories: Customer Service, Customer Success.

Olark

ITQlick rating
(4.6/5)

starts at $29 per seat/month

Olark is a live chat software that can help users to engage customers in chat to build trust and boost sales. Users just have to install a JavaScript code in their website to setup this live chat solution. ...

Categories: , Chat.

Compare specifications

CUGIC Specifications

ITQlick Score: 62/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Chat -> CUGIC review
Company: CUGIC
Pricing: starts at $9.50 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: CUGIC review, CUGIC pricing, CUGIC alternatives

Olark Specifications

ITQlick Score: 91/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Chat -> Olark review
Company: Olark
Pricing: starts at $29 per seat/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Olark review, Olark pricing, Olark alternatives

Compare features

CUGIC: 0 Features

We are working to collect the list of features

Olark: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CUGIC
ITQlick rating
4.7/5
Score
62/100
Pricing
5.6/10
License pricing
$9.50 per user/month
Functionality
3
Review
Compare
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.