Compare Dispatch and Samsara - Apr 2022

Shlomi LaviShlomi Lavi / Apr 17, 2022

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Bottom Line: Which is Better - Dispatch or Samsara?

Samsara is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than Samsara (91/100). Samsara offers users more features (6) than Dispatch (5).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

DispatchTrack Vs. Samsara

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Samsara: Samsara’s mission is to bring the benefits of sensor data to the organizations that drive our economy—from transportation and logistics to construction, food production, energy, and manufacturing—and to improve the safety, efficiency, and quality of their operations.

Who is more expensive? Dispatch or Samsara?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and Samsara.

Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. Samsara price starts at $33 per month , When comparing Samsara to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: Samsara is more expensive than Dispatch.

Which software includes more/better features?

We've compared Dispatch Vs. Samsara based on some of the most important and required Field Service features.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

Samsara: Employee Scheduling, Scheduling, Maintenance Management, Maintenance, .

Target customer size

Customers of the software chiefly include small and medium businesses. and Samsara's target customer size include: Small businesses and start ups.



Dispatch

ITQlick rating
(4/5)

starts at $99 per month

Dispatch Field Service software is a cloud-based field service management solution designed for several industries such as health, furniture & appliance, and consumer services. The solution helps the user sched...

Categories: Billing & Invoicing, Digital Signature, Payment Processing, Field Service.

Samsara

ITQlick rating
(4.4/5)

starts at $33 per month

Samsara is a fleet management software that helps companies increase the efficiency, safety, and sustainability of their vehicular operations, and it also manages operations from the point of dispatch to delive...

Categories: Maintenance, Scheduling, Fleet management, Fuel Management, Route Planning.

Compare specifications

Compare features

Dispatch: 5 Features

Dashboard
Mobile Access
Billing & Invoicing
Scheduling
Field Service

Samsara: 6 Features

Employee Scheduling
Scheduling
Maintenance Management
Maintenance
Transportation management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14
Compare
Samsara
ITQlick rating
4.4/5
Score
91/100
Pricing
4/10
License pricing
$33 per month
Functionality
14
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.