Shlomi Lavi /
Aug 09, 2022
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Bottom Line: Which is Better - Eloquent WebSuite or Helpshift?
Helpshift is more expensive to implement (TCO) than Eloquent WebSuite, and Eloquent WebSuite is rated higher (81/100) than Helpshift (77/100).
Looking for the right Content Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Eloquent Systems Inc Vs. Helpshift
Eloquent Systems Inc:
It is the vision of Eloquent Systems to provide quality support to knowledge management professionals who work in libraries, archives, museums and records management positions for corporate, government, legal, medical, education and heritage institutions around the world. Our software and services give them the freedom to focus on serving their c...
Helpshift: The companies that are making a fortune in the new mobile economy have sewed an exceptional customer experience into the very fabric of their company. Support doesn't just add value — an exceptional customer experience is the value.
But the current support solutions were never intended to support the mobile experience - you can't pour motor oil ...
Who is more expensive? Eloquent WebSuite or Helpshift?
The real total cost of ownership (TCO) of Content Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Eloquent WebSuite and Helpshift.
Eloquent WebSuite price starts at $35 per month , On a scale between 1 to 10 Eloquent WebSuite is rated 4, which is lower than the average cost of Content Management software. Helpshift price starts at $150 per month , When comparing Helpshift to its competitors, the software is rated 10 - much higher than the average Content Management software cost.
Bottom line: Helpshift is more expensive than Eloquent WebSuite.
Which software includes more/better features?
We've compared Eloquent WebSuite Vs. Helpshift based on some of the most important and required Content Management features.
Eloquent WebSuite: We are still working to collect the list of features for Eloquent WebSuite.
Helpshift: We are still working to collect the list of features for Helpshift.
Target customer size
Eloquent WebSuite is a great management tool for use insmall businesses (1-20 employees) andmedium-sized companies (10-500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT and help desks. and Helpshift's target customer size include: Small, medium and large size businesses.