Compare Eloquent WebSuite and ServiceNow - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Eloquent WebSuite or ServiceNow?

ServiceNow is more expensive to implement (TCO) than Eloquent WebSuite, and Eloquent WebSuite is rated higher (81/100) than ServiceNow (78/100). ServiceNow offers users more features (18) than Eloquent WebSuite (0).

Looking for the right Content Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Eloquent Systems Inc Vs. Servicenow

Eloquent Systems Inc: It is the vision of Eloquent Systems to provide quality support to knowledge management professionals who work in libraries, archives, museums and records management positions for corporate, government, legal, medical, education and heritage institutions around the world. Our software and services give them the freedom to focus on serving their c...

Servicenow: ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes. We focus on transforming enterprise IT by automating and standardizing business processe...

Who is more expensive? Eloquent WebSuite or ServiceNow?

The real total cost of ownership (TCO) of Content Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Eloquent WebSuite and ServiceNow.

Eloquent WebSuite price starts at $35 per month , On a scale between 1 to 10 Eloquent WebSuite is rated 4, which is lower than the average cost of Content Management software. ServiceNow price starts at $100 per user/month + standard ITSM package , When comparing ServiceNow to its competitors, the software is rated 4 - lower than the average Content Management software cost.

Bottom line: Eloquent WebSuite cost is around the same cost of ServiceNow.

Which software includes more/better features?

We've compared Eloquent WebSuite Vs. ServiceNow based on some of the most important and required Content Management features.

Eloquent WebSuite: We are still working to collect the list of features for Eloquent WebSuite.

ServiceNow: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

Eloquent WebSuite is a great management tool for use insmall businesses (1-20 employees) andmedium-sized companies (10-500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT and help desks. Customers of the software include businesses of all sizes and a variety of types.