Eureka is an award-winning cloud-based Call Center software, it is designed to support medium and large size call centers. Eureka received a rating of 4.6 from ITQlick team. The software cost is considered affo...
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
CenterWare Inbound is more expensive to implement (TCO) than Eureka, and CenterWare Inbound is rated higher (91/100) than Eureka (78/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CallMiner: CallMiner is a proud provider of speech analytics solutions for improving agent performance. With over 10 years of industry leadership and over 2 billion hours of conversations mined, we are able to deliver exceptional value to customers by delivering highly effective, usable, and scalable speech analytics solutions. We help businesses and organiza...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Eureka and CenterWare Inbound.
Eureka accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Eureka is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Eureka is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: CenterWare Inbound is more expensive than Eureka.
We've compared Eureka Vs. CenterWare Inbound based on some of the most important and required Call Center features.
Eureka: We are still working to collect the list of features for Eureka.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Eureka's typical customers include: Medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.
Eureka is an award-winning cloud-based Call Center software, it is designed to support medium and large size call centers. Eureka received a rating of 4.6 from ITQlick team. The software cost is considered affo...
Compare Pricing
CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare PricingITQlick Score: | 78/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Call Center -> Eureka review |
Company: | CallMiner |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Eureka review, Eureka pricing, Eureka alternatives |
ITQlick Score: | 91/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Call Center -> CenterWare Inbound review |
Company: | Nuxiba Technologies |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.