Fastrax - Top Competitors (Jun 2022)

Shlomi Lavi / updated: Jun 14, 2022

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Fastrax vs. Alternatives in 2024

Fastrax competes with other Field service systems like Housecall Pro, Salesforce Field Service, and simPRO. We will compare these Field service systems in some specific aspects below.

• Functionality: Fastrax offers features like Scheduling, Payroll & Time Tracking, Field Service Dispatch, etc. Fastrax, compared to its mentioned alternatives, all share similar features like Payment Collection in the Field, Quotes/Estimates, Routing, Scheduling, Service History, Work Order Management, etc. Inventory Management is provided by Fastrax and its alternatives except for Housecall Pro. Time Tracking and Preventive Maintenance is provided by Fastrax and its mentioned alternatives except for Salesforce Field Service.
  
  Mobile Signature, Group Scheduling & Capture, and Invoice Management are provided by Housecall Pro and simPRO but are lacking in Fastrax and Salesforce Field Service. Features like Contract/License Management, Dispatch Management, Electronic Signature, and Mobile Access are also provided by Fastrax and its mentioned alternatives. Fixed Asset Management is provided by Salesforce Field Service and simPRO but is lacking in Fastrax and Housecall Pro.
• Customers/Industries: Fastrax targets the entire service industry, from plumbing, Garage Door Installation, Lock Smiths, Window Installation, HVAC, Electrical, New Construction, and many more. Fastrax has customers like Lowry Services, Aux Home Services, Mike Williams Plumbing, etc. Compared to its listed alternatives, Housecall Pro serves home service professionals across plumbing, electrical, carpet cleaning, HVAC, and many other industries. Housecall Pro has customers like Kings of Steam, Heavens Best, Bradbury Doors, etc.
  
  Salesforce Service Cloud targets businesses needing a service-as-a-software solution for field services. Salesforce Service Cloud has customers like CarMax, Hologic, AT&T, etc. simPRO was designed by trade and service contractors, including plumbing, electrical, data networking, solar, HVAC, fire protection, security, and more. simPRO has customers like DT Fire Systems, Daly Plumbing, Zachary Lawrence-Sansbury, etc.
• Cost: The license cost information for Fastrax and simPRO is unavailable. Salesforce Service Cloud starts at $25 per user per month billed annually with a free trial. Housecall Pro starts at $49 per month, billed annually, and $65 monthly.
• Cloud-based/On-premise: Fastrax and its mentioned alternatives are cloud-based. Fastrax has an On-Premise version for Windows and Linux.
• Scalability: Fastrax and its mentioned alternatives except Housecall Pro can scale their clients from small to large enterprises. Housecall Pro can scale its clients from small to mid-sized organizations.
• Support: Fastrax and its mentioned alternatives offer support channels like Email/Help Desk, Phone Support, and Chat. FAQs/Forum and a Knowledge Base are offered all the mentioned alternatives except Fastrax. 24/7 (Live Rep) is provided by Fastrax and Salesforce Field Service but is lacking in Housecall Pro and simPRO.