Fastrax Review - why 3.5 stars?

Shlomi Lavi / updated: Jun 14, 2022

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What is Fastrax?

Fastrax is a cloud-based and on-premise, all-in-one service software solution which is suitable for use in the field industry and field management. Fastrax Can be used by various industries such as construction business, electrical and electronics, as well as plumbing. This platform is designed with high integration features that help the software to be customized to meet the needs of the user.

Fastrax helps businesses, offer quality services to their customers while monitoring customer behavior and helps the business grow in terms of revenue. Fastrax software is a creation of Ergos Software Inc, a company in the United States and that was established in 1986.

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Who is it best for?

Customers of the software include businesses of all sizes without any restriction on industrial affiliation. Major industries and domains where it can be used include automation and manufacturing, transport and delivery services, retail and wholesale, third party logistics, and others. Some notable clients of the software include Mason Plumbing and Heating, Doncam American Inc, and others.

Main features and functionalities

The software offers comprehensive trucking capabilities, managing all calculations such as employee efficiency, bonus calculation, task sales, preventive maintenance tracking, and others. It comes with more than 185 company reports to offers in-depth analytics and to assist in tracking. Additionally, it also offers data conversion and web integration.

Fastrax offers vehicle management and maintenance in addition to management of inventory tools and parts. It also offers geo-fencing for efficient scheduling and dispatching. Other important capabilities of the software include claim management, vehicle financing, fuel management, technician tables, GPS integration, accounting management, and others.

What is the actual cost?

The cost of license starts at $3,000 per license. ITQlick pricing score is 6.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Fastrax. You can also find here pricing information from Fastrax's website.

Pros

• Fastrax comes with a presentation tool to help land more sales and an option to attach images of before/after work performed
• Users can dispatch, arrive, and close out their calls
• The tablets allow for constant communication between end-users as a tech and all office personnel

Cons

• The software is lacking FAQs/forums and a Knowledge Base

How it stacks up?

Access a head to head analysis of Fastrax vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Fastrax right for you or your business?

Fastrax is a good fit for field service agents seeking a customizable field service system that can be tailored to meet their specific business needs. Some industries that can use the software are Lock Smiths, Window Installation, HVAC, Electrical, New Construction, etc.