Richmond ServiceDesk - Top Competitors (Jun 2022)
Compare PricingITQlick Score: | 84/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Help Desk -> Richmond ServiceDesk review -> Richmond ServiceDesk competitors |
Ranking: | Ranked 21 out of 210 Help Desk systems |
Company: | Richmond Systems Ltd |
Pricing: | starts at $35 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Richmond ServiceDesk review, Richmond ServiceDesk pricing guide |
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Richmond ServiceDesk vs. Alternatives in 2024
Richmond Service Desk by Richmond Systems is developed to help users achieve greater customer experience. This software is fully customizable and comes with the top-of-the-line .Net technologies. With this tool, users will have easy time viewing assets, rating incidents, viewing the closed requests and even HTML formatted knowledgebase articles. Typical customers The Richmond Service Desk software can be utilized for small businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (with more than 500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field customer support and services and CRM. Features As a service desk tool, Richmond Service Desk offers users with user-friendly, modern web interfaces. Users can also organize and configure this software to their liking. Main product features include templates for email and incident/service, resource calendars, knowledge base, tracking, maintenance andsearch-as-you-type CMDB that comes with the asset discovery. It also has integrated ITIL modules and customizable customer service portal. Alternatives Possible alternatives for Richmond Service Desk are: Freshdesk, OTRS Business Solution and Zendesk.Richmond ServiceDesk alternatives - for small & large Business
Here are the top 4 alternatives to Richmond ServiceDesk that are worth checking out: Freshdesk for SMBs, SolarWinds for large size business, Zendesk for growing companies, and Zoho Desk for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.