Compare FIELDBOSS and Dispatch - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - FIELDBOSS or Dispatch?

FIELDBOSS is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than FIELDBOSS (79/100). Both tools offer the same amount of features.

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FIELDBOSS® Vs. DispatchTrack

FIELDBOSS®: FIELDBOSS® is an end-to-end field service software solution built on the Microsoft Dynamics Platform. FIELDBOSS® streamlines complex operations and is the easiest way to connect field service contractors to their customers and equipment. FIELDBOSS® empowers companies to deliver exceptional customer experiences in the field while providing real-t...

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Who is more expensive? FIELDBOSS or Dispatch?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FIELDBOSS and Dispatch.

FIELDBOSS accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 FIELDBOSS is rated 6, which is similar to the average cost of Field Service software. Dispatch price starts at $99 per month , When comparing Dispatch to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: FIELDBOSS is more expensive than Dispatch.

Which software includes more/better features?

We've compared FIELDBOSS Vs. Dispatch based on some of the most important and required Field Service features.

FIELDBOSS: Scheduling, Maintenance Scheduling, Work Order Management, Service requests, Field Service.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

Target customer size

The typical users of FIELDBOSS are the entrepreneurs from medium to large business and enterprises of the HVAC industry making use of the information technology services, mainly with field operations management. Customers of the software chiefly include small and medium businesses.