Shlomi Lavi /
Dec 26, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Fluency or nextiva app?
Fluency is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than Fluency (51/100). nextiva app offers users more features (16) than Fluency (0). There is a clear winner in this case and it is nextiva app!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Homisco Vs. Nextiva
Homisco: Homisco Inc. is a global provider of telecommunications software solutions, system integration and Software as a Service (SaaS) for wireless and wireline carriers, hospitality, and enterprise markets. Whether you’re a hotel looking to upgrade your voicemail and wake up services, a small office looking to install a state of the art voice system, or ...
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Who is more expensive? Fluency or Nextiva Hosted Call Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Fluency and Nextiva Hosted Call Center.
Fluency price starts at $10,000 per license , On a scale between 1 to 10 Fluency is rated 4, which is lower than the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Fluency is more expensive than Nextiva Hosted Call Center.
Which software includes more/better features?
We've compared Fluency Vs. nextiva app based on some of the most important and required Call Center features.
Fluency: We are still working to collect the list of features for Fluency.
Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.
Target customer size
Fluency's typical customers include: SMBs, Nextiva is ideal for little firms and also large call facilities.