Compare Form-com and Mhelpdesk - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Form-com or Mhelpdesk?

Form-com is more expensive to implement (TCO) than Mhelpdesk, and Mhelpdesk is rated higher (95/100) than Form-com (76/100). Mhelpdesk offers users more features (15) than Form-com (5). There is a clear winner in this case and it is Mhelpdesk!

Looking for the right Supply Chain solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Form.com Vs. Mhelpdesk

Form.com: Beginning in 2002, our mission has been quite simple: Help organizations become more agile in the way they operate. By delivering innovative, scalable, and customizable software solutions we are able to transform the way you collect, manage, and leverage your data. This includes facilitating bi-directional data integration between existing legacy s...

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? Form-com or Mhelpdesk?

The real total cost of ownership (TCO) of Supply Chain software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Form-com and Mhelpdesk.

Form-com accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Form-com is rated 6, which is similar to the average cost of Supply Chain software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Supply Chain software cost.

Bottom line: Form-com cost is around the same cost of Mhelpdesk.

Which software includes more/better features?

We've compared Form-com Vs. Mhelpdesk based on some of the most important and required Supply Chain features.

Form-com: Customer Database, Customer Self Service Portal, Dashboards, Document Management, Workflow Rules & Management.

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

Form. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.