Compare GoServicePro and Salesforce CRM - Apr 2024

Shlomi LaviShlomi Lavi / Apr 10, 2024

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Bottom Line: Which is Better - GoServicePro or Salesforce CRM?

Salesforce CRM is more expensive to implement (TCO) than GoServicePro, and Salesforce CRM is rated higher (98/100) than GoServicePro (79/100). Salesforce CRM offers users more features (21) than GoServicePro (8).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

GoServicePro Vs. Salesforce.com

GoServicePro: Founded by field service experts in 2001, GoServicePro offers solutions that enable end-to-end field service operations. Our comprehensive suite of integrated products provides intelligent and automated field service scheduling, partner management and real-time wireless communications for mobile field service resources. About GoServicePro GoS...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? GoServicePro or Salesforce?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for GoServicePro and Salesforce.

GoServicePro price starts at $45 per user/month , On a scale between 1 to 10 GoServicePro is rated 2, which is much lower than the average cost of Field Service software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: GoServicePro cost is around the same cost of Salesforce.

Which software includes more/better features?

We've compared GoServicePro Vs. Salesforce CRM based on some of the most important and required Field Service features.

GoServicePro: Mobile Access, Billing & Invoicing, Call Center, Scheduling, Task Management, Field Service, Contract Management, Inventory Management.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Salesforce is optimal for people as well as companies.



GoServicePro

ITQlick rating
(4.3/5)

starts at $45 per user/month

GoServicePro is a web based field service management solution for businesses of all sizes. It offers such capabilities as inventory control, job management, service history tracking, and others. The software wa...

Categories: Digital Signature, Case Management, Self-Service Portal, Field Service - HVAC.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

GoServicePro: 8 Features

Mobile Access
Billing & Invoicing
Call Center
Scheduling
Task Management
Field Service
Contract Management
Inventory Management

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
GoServicePro
ITQlick rating
4.3/5
Score
79/100
Pricing
2.8/10
License pricing
$45 per user/month
Functionality
22
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.