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Last updated: Mar 27, 2019
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The rating of Salesforce is 4.5 stars. The rating is based on ITQlick experts review
Salesforce is ideal for individuals as well as companies. Large and medium companies with a wide client network will benefit more from using this software. This is more of a business management program that can facilitate in efficient organization of business tasks. Customers are able to track their queries using the portal that is provided specifically for them. There is a social media plugin that would be useful in social marketing.
Salesforce can help your business achieve its goals and objectives smoothly. The CRM software is quite versatile and includes a number of essential features like Marketing Cloud, Service Cloud and Sales Cloud among others. With all these features, you will be able to market your products or services to your target audience and be able to follow up on any leads. In addition, Salesforce supports tracking and monitoring sales and deriving various marketing strategies, including the use of social networks. Salesforce sends out real-time notifications to ensure that users are always up-to-date.
The two main competitors of Salesforce software include Hubspot CRM and Zoho CRM.
Similar to Salesforce CRM, HubSpot CRM is a cloud-hosted customer relationship management software suite that is designed to serve businesses and organizations of every size to track and nature business leads, as well as analyze the various business metrics.
Both platforms support Windows, Linux, Android, Mac, iPhone/iPad, and Web-based platforms. HubSpot software offers Online, Business Hours, and 24/7 (Live Rep) client support whereas Salesforce offers its customers support through Business Hours and online channels.
Salesforce CRM is a product of Salesforce Company but in comparison, HubSpot CRM is a solution by HubSpot Company.
Just like Salesforce, Zoho software is a cloud-hosted customer relationship management system tailored to tackle the needs of small, mid-level businesses in areas like Customer Support and Service, Sales, Marketing and more.
Zoho offers Documentation, Webinars, and In-Person modes of training but in comparison, Salesforce offers Documentation, In Person, Webinars, and Live Online forms of training. Zoho CRM is a solution by Zoho CRM Company while Salesforce CRM is a product of Salesforce Company.
Salesforce has various editions to choose from, namely: Contact Manager, Group, Professional, Enterprise and Unlimited. Prices start from $5 and you will be charged depending on the version you pick.
25 questions to ask the vendor on Salesforce demo
| Company: | Salesforce.com |
|---|---|
| Address: | Salesforce.com Inc, Market Street, San Francisco, CA |
| Website: | Salesforce |
| Customers: | Small business, Medium business, Large business |
| Business Area: | Cross Business Areas |
| Platforms: | Cloud |
| Operating Systems: | Mac OS, Windows, Linux |
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