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Last updated: Oct 07, 2018
Home > CRM > Salesforce
Starting from $65 Per month/user
Salesforce is a cloud-based CRM software designed to streamline day to day customer-related business activities. This is an application that has all the necessary tools and features for ensuring that sales and
PriceWatch DemoThe average rating of Salesforce is 5 stars. The rating is based on 180 aggregated online reviews.
Salesforce is ideal for individuals as well as companies. Large and medium companies with a wide client network will benefit more from using this software. This is more of a business management program that can facilitate in efficient organization of business tasks. Customers are able to track their queries using the portal that is provided specifically for them. There is a social media plugin that would be useful in social marketing.
Salesforce can help your business achieve its goals and objectives smoothly. The CRM software is quite versatile and includes a number of essential features like Marketing Cloud, Service Cloud and Sales Cloud among others. With all these features, you will be able to market your products or services to your target audience and be able to follow up on any leads. In addition, Salesforce supports tracking and monitoring sales and deriving various marketing strategies, including the use of social networks. Salesforce sends out real-time notifications to ensure that users are always up-to-date.
Two of the main competitors for Salesforce are Netsuite CRM and Oracle CRM.
Netsuite CRM is focused on the full cycle of customer management. This includes lead & opportunity,
sales & fulfillment, renewals, as well as up-sell & cross selling opportunities. It comes as a cloud based
solution with mobile device access, and allows companies to easily customize the solution to meet their
business requirements. Additionally the product also supports sales forecasting & commissions, a
customer support function, marketing automation tools as well as a social collaboration platform.
Unlike Netsuite CRM, Salesforce CRM offers a cloud based solution for companies with a free trial. There
is Sales Cloud for sales force automation, Service Cloud for customer support, Marketing Cloud for
marketing automation as well as Community Cloud for social collaboration. Additionally there is a
dedicated tool Work.com for sales performance management.
Oracle CRM on the other hand while it addresses the sales, service, marketing and social collaboration
aspects of CRM, it also supports the configure, price & quote cycle as well. This allows companies to
improve product selection to target customer requirements, create quotation pricing for better
conversions, as well as configure workflows to adapt to a changing customer base. Additionally the
product supports easy integration to other enterprise software as well.
In comparison while Salesforce does address a number of these areas, an important difference is its
modular pricing structure which allows companies to choose which aspect of the customer management
process they want to manage. Additionally there is an App Exchange which helps customers add
productivity tools to enhance their CRM product as needed.
Salesforce has various editions to choose from, namely: Contact Manager, Group, Professional, Enterprise and Unlimited. Prices start from $5 and you will be charged depending on the version you pick.
Is Salesforce the right software for me?| Company: | Salesforce.com |
|---|---|
| Address: | Salesforce.com Inc, Market Street, San Francisco, CA |
| Customers: | Small business, Medium business, Large business |
| Business Area: | Customer service, Marketing, Sales management, Service management |
| Platforms: | Desktop, Mobile, Cloud |
| Operating Systems: | Mac OS, Windows, Linux |
Microsoft currently is not weighing an offer for Salesforce, two people familiar with the matter said on Thursday, dampening speculation that Microsoft could be drawn into bidding for the cloud software company..read more
Since a report surfaced in Bloomberg more than a week ago, it’s been the talk of the tech market: Will Salesforce.com be bought out?.read more
Salesforce.com CEO Marc Benioff was sounding bullish as usual with the robust forecast the the company will soon hit $6 billion in revenue on a road trip to $10 billion, according to Business Insider. Salesforce reported a successful quarter, and.read more
Silicon Valley's cloudy outlook for software Relevant Products/Services grew stronger in 2014, as Salesforce and Workday sales continued to pile up, and investors bet Wednesday that the growth will continue in 2015 and beyond. Salesforce, a pioneer.read more
CRM Relevant Products/Services giant Salesforce.com has unveiled updates to its Analytics Cloud that it says will fuel the next wave of mobile Relevant Products/Services innovation. With the new updates, users will be able to import and analyze new d.read more
(Bloomberg) -- Salesforce.com Inc. has started working to integrate artificial-intelligence technology from acquisition RelateIQ Inc. into its software, seeking to add predictive capabilities that will help it compete with younger startups. Salesfor.read more
Goldman Sachs Group Inc (NYSE:GS) identified about 40 stocks that have the highest upside potential relative to the firms’ target price. Some of the notable names in Goldman’s cheapest stocks list include General Motors Company (NYSE:GM), Salesforce..read more
salesforce.com, inc. (NYSE:CRM) CEO Marc Benioff sold 12,500 shares of the stock in a transaction dated Tuesday, January 6th. The stock was sold at an average price of $57.52, for a total transaction of $719,000.00. The sale was disclosed in a docume.read more
SAN FRANCISCO, Jan. 6, 2015 /PRNewswire/ -- Salesforce (CRM), the Customer Success Platform and world's #1 CRM company, today announced that Salesforce executives will participate in the following investor events:.read more
Salesforce Files Connect centralizes file sharing, allowing users to seamlessly browse, search and share files located in any repository, all from a single user interface .read more
When Salesforce.com was launch in 2000, it revolutionized the software industry and the cloud movement was born. While the motto was ‘the end of software’, back in those days the company was also all redefining CRM /SFA (sales force automation). Th.read more
Salesforce.com, now worth over $37 billion, is considered one of the most successful enterprise companies in the world. .read more
Cloud CRM provider Salesforce has long distinguished itself from other Silicon Valley heavyweights by refusing to move its corporate headquarters and offices from San Francisco itself, even as titans like Google, Facebook and Yahoo sprawl their offic.read more
High quality global journalism requires investment. Please share this article with others using the link below, do not cut & paste the article. See our Ts&Cs and Copyright Policy for more detail. Email ftsales.support@ft.com to buy additional rights..read more
Facebook is reportedly creating a product for office use called Facebook at Work, according to a report in the Financial Times. The Financial Times cites sources describing a product that allows users “…to chat with colleagues, connect with professio.read more
I’ve always been intrigued by products that try and make software development easier. Perhaps it’s because I’m not a developer but have some particular requirements from my software – I’ve long been looking for a tool that helps non-developers create.read more
The data analytics market has a new player. At its annual user conference this month, Salesforce.com announced its latest cloud product, an analytics service called Wave, the Salesforce Analytics Cloud..read more
During the Salesforce.com DreamForce conference this year (disclosure, Salesforce covered my travel and expenses to attend), the company announced Wave, it’s so-called “analytics cloud” product. Wave fills a significant gap in Salesforce’s arsenal, i.read more
Stars shine at Dreamforce as Salesforce.com shows off its latest wares.read more
Salesforce.com will unveil a new analytics service tomorrow morning they have dubbed Wave. The product will be introduced by CEO Marc Benioff at the company’s Dreamforce customer conference in San Francisco, but according to a Salesforce spokesperson.read more
| Vendor | Package Version | Price/user/month |
|
Salesforce |
Performance: | $300 |
| Enterprise: | $125 | |
| Professional: | $65 |
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