Compare Hivedesk and ConnectWise ScreenConnect - Jun 2023

Shlomi Lavi

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Bottom Line: Which is Better - Hivedesk or ConnectWise ScreenConnect?

ConnectWise ScreenConnect is more expensive to implement (TCO) than Hivedesk, and ConnectWise ScreenConnect is rated higher (94/100) than Hivedesk (80/100). Both tools offer the same amount of features.

Looking for the right Time Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Hivedesk Vs. ConnectWise

Hivedesk : HiveDesk is supported by outsourcing veterans who have over 20 years of combined experience managing remote workers from all over the world. Our mission is to provide simple tools that make managing remote workers easy for both the employer and the worker.

ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.

Who is more expensive? Hivedesk or ConnectWise Control?

The real total cost of ownership (TCO) of Time Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Hivedesk and ConnectWise Control.

Hivedesk price starts at $25 per 5 users/month , On a scale between 1 to 10 Hivedesk is rated 2, which is much lower than the average cost of Time Tracking software. ConnectWise Control price starts at $27 per user/month , When comparing ConnectWise Control to its competitors, the software is rated 2 - much lower than the average Time Tracking software cost.

Bottom line: Hivedesk cost is around the same cost of ConnectWise Control.

Which software includes more/better features?

We've compared Hivedesk Vs. ConnectWise ScreenConnect based on some of the most important and required Time Tracking features.

Hivedesk: Basic Reports, Data Import/Export, Online Customer Support, Automatic Time Capture, Time Tracking.

ConnectWise Control: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.

Target customer size

Customers of the software include businesses of all sizes and types. and ConnectWise Control's target customer size include: Small, medium and large size businesses.