Compare Hyperion and CenterWare Inbound - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - Hyperion or CenterWare Inbound?

CenterWare Inbound is more expensive to implement (TCO) than Hyperion, and CenterWare Inbound is rated higher (91/100) than Hyperion (62/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Reksoft Vs. Nuxiba Technologies

Reksoft: Reksoft is a nearshore software engineering services provider with headquarters in St. Petersburg and delivery offices across Europe. We specialise in supplying software development services, products and solutions to enterprises, ISVs, and system integrators operating in a variety of industries.

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Who is more expensive? Hyperion or CenterWare Inbound?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Hyperion and CenterWare Inbound.

Hyperion accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Hyperion is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Hyperion is rated 4, which is lower than the average cost of Call Center software.

Bottom line: Hyperion cost is around the same cost of CenterWare Inbound.

Which software includes more/better features?

We've compared Hyperion Vs. CenterWare Inbound based on some of the most important and required Call Center features.

Hyperion: We are still working to collect the list of features for Hyperion.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Target customer size

Hyperion's typical customers include: Medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.