Shlomi Lavi /
Jul 04, 2022
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Bottom Line: Which is Better - Informatica MDM or ServiceDesk Plus Standard Edit?
Informatica MDM is more expensive to implement (TCO) than ServiceDesk Plus Standard Edit, and Informatica MDM is rated higher (82/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than Informatica MDM (3).
Looking for the right Master Data Management: MDM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Informatica Vs. ManageEngine
Informatica: Informatica provides data integration software and services that enable organizations to gain a competitive advantage in today’s global information economy by empowering them with timely, relevant and trustworthy data for their top business imperatives.
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Who is more expensive? Informatica MDM or ServiceDesk Plus Standard Edit?
The real total cost of ownership (TCO) of Master Data Management: MDM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Informatica MDM and ServiceDesk Plus Standard Edit.
Informatica MDM price starts at $1,000 per month , On a scale between 1 to 10 Informatica Master Data Management is rated 4, which is lower than the average cost of Master Data Management: MDM software. ServiceDesk Plus Standard Edit price starts at $495 per year , When comparing ServiceDesk Plus Standard Edit to its competitors, the software is rated 4 - lower than the average Master Data Management: MDM software cost.
Bottom line: Informatica MDM cost is around the same cost of ServiceDesk Plus Standard Edit.
Which software includes more/better features?
We've compared Informatica MDM Vs. ServiceDesk Plus Standard Edit based on some of the most important and required Master Data Management: MDM features.
Informatica MDM: Data Import/Export, Basic Reports, Online Customer Support.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal.
Target customer size
Customers of the software belong to a wide range of industries and include all business sizes. ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients.