Shlomi Lavi / Jun 01, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
ContactCenter is more expensive to implement (TCO) than Informatica PowerCenter, and Informatica PowerCenter is rated higher (87/100) than ContactCenter (62/100). Both tools offer the same amount of features.
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Informatica: Informatica provides data integration software and services that enable organizations to gain a competitive advantage in today’s global information economy by empowering them with timely, relevant and trustworthy data for their top business imperatives.
Cisco Systems: Cisco Systems, Inc. is an American corporation that designs, manufactures, and sells networking equipment. The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 1000 Growth Stock Index.[6]
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Informatica PowerCenter and ContactCenter.
Informatica PowerCenter price starts at $2,000 per month , On a scale between 1 to 10 Informatica PowerCenter is rated 4, which is lower than the average cost of IT Management software. ContactCenter accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Informatica PowerCenter is rated 4, which is lower than the average cost of IT Management software.
Bottom line: ContactCenter is more expensive than Informatica PowerCenter.
We've compared Informatica PowerCenter Vs. ContactCenter based on some of the most important and required IT Management features.
Informatica PowerCenter: Data Import/Export, Basic Reports, Online Customer Support.
ContactCenter: Data Import/Export, Basic Reports, Online Customer Support.
Although the software is most suitable for small and medium businesses, it has also been deployed on enterprise level because of its flexible architecture and extensive functionality. Customers of the software include businesses of all sizes and types hailing from all major industries.
starts at $2,000 per month
Informatica PowerCenter is a data integration and management solution for small and medium businesses. It features quick data analysis and management capabilities. The software was designed and launched by Info...
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Cisco ContactCenter is a customer relationship and collaboration management solution for businesses of all sizes. It offers intelligent contact and cutting-edge multichannel communication capabilities. The soft...
Compare Pricing| ITQlick Score: | 87/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | IT Management -> Informatica PowerCenter review |
| Company: | Informatica |
| Pricing: | starts at $2,000 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Informatica PowerCenter review, Informatica PowerCenter pricing, Informatica PowerCenter alternatives |
| ITQlick Score: | 62/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | IT Management -> ContactCenter review |
| Company: | Cisco Systems |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | ContactCenter review, ContactCenter pricing, ContactCenter alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.