Shlomi Lavi /
Feb 27, 2023
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Bottom Line: Which is Better - InTouch or Odyssey?
Odyssey is more expensive to implement (TCO) than InTouch, and InTouch is rated higher (91/100) than Odyssey (59/100). InTouch offers users more features (3) than Odyssey (0). There is a clear winner in this case and it is InTouch!
Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customers Really Matter Ltd Vs. Symantec
Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...
Symantec: Symantec helps consumers and organizations secure and manage their information-driven world.
Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more po...
Who is more expensive? InTouch or Odyssey?
The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InTouch and Odyssey.
InTouch price starts at $368.74 per user/month , On a scale between 1 to 10 InTouch is rated 2, which is much lower than the average cost of Legal Management software. Odyssey price starts at $25 per license , When comparing Odyssey to its competitors, the software is rated 4 - lower than the average Legal Management software cost.
Bottom line: Odyssey is more expensive than InTouch.
Which software includes more/better features?
We've compared InTouch Vs. Odyssey based on some of the most important and required Legal Management features.
InTouch: Data Import/Export, Basic Reports, Online Customer Support.
Odyssey: We are still working to collect the list of features for Odyssey.
Target customer size
InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments. The software is a viable product for any business regardless of size and type.