Shlomi Lavi / Feb 27, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Pega CRM is more expensive to implement (TCO) than InTouch, and InTouch is rated higher (91/100) than Pega CRM (68/100). Both tools offer the same amount of features.
Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...
Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.
The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InTouch and Pega CRM.
InTouch price starts at $368.74 per user/month , On a scale between 1 to 10 InTouch is rated 2, which is much lower than the average cost of Legal Management software. Pega CRM price starts at $90 per feature , When comparing Pega CRM to its competitors, the software is rated 10 - much higher than the average Legal Management software cost.
Bottom line: Pega CRM is more expensive than InTouch.
We've compared InTouch Vs. Pega CRM based on some of the most important and required Legal Management features.
InTouch: Data Import/Export, Basic Reports, Online Customer Support.
Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.
InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments. Pega CRM is perfect for midsize companies and large industries that are looking for a CRM solution.
starts at $368.74 per user/month
InTouchCRM software is a cloud-hosted sales and marketing software system which integrates email marketing with all traditional CRM features like sales deal management, contact management, calendar sharing, mar...
Compare Pricing| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Legal Management -> InTouch review |
| Company: | Customers Really Matter Ltd |
| Pricing: | starts at $368.74 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | InTouch review, InTouch pricing, InTouch alternatives |
| ITQlick Score: | 68/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 10/10 - high cost |
| Category: | CRM -> Pega CRM review |
| Company: | Pegasystems |
| Pricing: | starts at $90 per feature |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Pega CRM review, Pega CRM pricing, Pega CRM alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.