Shlomi Lavi /
Feb 27, 2023
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Bottom Line: Which is Better - InTouch or Tenfold Sales Dialer?
Tenfold Sales Dialer is more expensive to implement (TCO) than InTouch, and InTouch is rated higher (91/100) than Tenfold Sales Dialer (77/100). Tenfold Sales Dialer offers users more features (5) than InTouch (3).
Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customers Really Matter Ltd Vs. TENFOLD
Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...
TENFOLD: Tenfold allows me to focus on the conversation by managing the data inflow into SFDC with on-screen call management including call disposition, note taking, @mention co-workers and ability to create new Leads and Contacts.
Who is more expensive? InTouch or Tenfold Sales Dialer?
The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InTouch and Tenfold Sales Dialer.
InTouch price starts at $368.74 per user/month , On a scale between 1 to 10 InTouch is rated 2, which is much lower than the average cost of Legal Management software. Tenfold Sales Dialer price starts at $20 per user/month , When comparing Tenfold Sales Dialer to its competitors, the software is rated 8 - higher than the average Legal Management software cost.
Bottom line: Tenfold Sales Dialer is more expensive than InTouch.
Which software includes more/better features?
We've compared InTouch Vs. Tenfold Sales Dialer based on some of the most important and required Legal Management features.
InTouch: Data Import/Export, Basic Reports, Online Customer Support.
Tenfold Sales Dialer: Customer Database, Customer Experience Management, Blended Call Center, CRM with Call Center, Call Center.
Target customer size
InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments. The major customers of the Tenfold Sales Dialer are entrepreneurs who have small (typically has 10 to 100 employees) and/or medium-sized (typically has 100 to 1,000 employees) businesses and are enjoying the technology-related benefits they obtained from IT, data and web hosting and information related services, mainly with contact center management.