Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - IPscape or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than IPscape, and CenterWare Inbound is rated higher (91/100) than IPscape (55/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
IPscape Vs. Nuxiba Technologies
IPscape: Founded in 2005 and now operating in over 22 countries worldwide, IPscape is a software company that designs and implements cloud software for contact centres. IPscape’s key differentiator is that all elements of the solution - software, telecommunications and hosting - are delivered 100% as a service (SaaS). Under the SaaS model customers access a...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? IPscape or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IPscape and CenterWare Inbound.
IPscape price starts at $250 per user/month , On a scale between 1 to 10 IPscape is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 IPscape is rated 4, which is lower than the average cost of Call Center software.
Bottom line: IPscape cost is around the same cost of CenterWare Inbound.
Which software includes more/better features?
We've compared IPscape Vs. CenterWare Inbound based on some of the most important and required Call Center features.
IPscape: We are still working to collect the list of features for IPscape.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
IPscape's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.