Compare ISOtrain and SolarWinds Service Desk - Dec 2022

Shlomi LaviShlomi Lavi / Dec 11, 2022

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Bottom Line: Which is Better - ISOtrain or SolarWinds Service Desk?

ISOtrain is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than ISOtrain (88/100). SolarWinds Service Desk offers users more features (18) than ISOtrain (12). There is a clear winner in this case and it is SolarWinds Service Desk!

Looking for the right LMS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ISOtrain Vs. Samanage

ISOtrain: Softek is a company headquartered in Puerto Rico with more than 22 years of experience working with design, development and implementation of automated information systems in the Pharmaceutical, Government, Education and Manufacturing Industry sectors. SOFTEK has manufactured systems under the highest quality standard, security validation protocols...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? ISOtrain or SolarWinds?

The real total cost of ownership (TCO) of LMS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ISOtrain and SolarWinds.

ISOtrain price starts at $25,000 per license , On a scale between 1 to 10 ISOtrain is rated 6, which is similar to the average cost of LMS software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average LMS software cost.

Bottom line: ISOtrain is more expensive than SolarWinds.

Which software includes more/better features?

We've compared ISOtrain Vs. SolarWinds Service Desk based on some of the most important and required LMS features.

ISOtrain: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Blended Learning, Career Tracking, Collaboration Management, Content Management, Course Catalog, Course Interactivity, eLearning, Individual-Based Plans.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

ISOtrain's typical customers include: Start up, Small business, Medium business, Large business, Private use, SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.

ISOtrain

ITQlick rating
(4.5/5)

starts at $25,000 per license

ISOtrain is a cloud-based learning management system which is designed to proactively help manage the business training requirements and serves the life science industry. ISOtrain core features include training...

Categories: LMS.

SolarWinds Service Desk

ITQlick rating
(5/5)

starts at $19 per technician/month

SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...

Categories: Billing & Invoicing, Document Management, Banking CRM, Customer Loyalty, Feedback Management.

Compare specifications

ISOtrain Specifications

ITQlick Score: 88/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: LMS -> ISOtrain review
Company: ISOtrain
Pricing: starts at $25,000 per license
Typical customers: Start up, Small business, Medium business, Large business, Private use
Platforms: Desktop
Links: ISOtrain review, ISOtrain pricing, ISOtrain alternatives

Compare features

ISOtrain: 12 Features

Blended Learning
Career Tracking
Collaboration Management
Content Management
Course Catalog
Course Interactivity
eLearning
Individual-Based Plans
Legacy System Integration
Skills Assessment
Training Metrics
User Access Controls

SolarWinds: 18 Features

Asset Management
Billing and Invoicing
Change Management
Contract Management
Customer Survey
Email Integration
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ISOtrain
ITQlick rating
4.5/5
Score
88/100
Pricing
6.2/10
License pricing
$25,000 per license
Functionality
13
Compare
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Coassemb...
ITQlick rating
4.6/5
Score
94/100
Pricing
3/10
License pricing
$50 per month
Functionality
4
coggno t...
ITQlick rating
4.6/5
Score
92/100
Pricing
6.6/10
License pricing
$199 per month
Functionality
16
Finalsit...
ITQlick rating
4.8/5
Score
92/100
Pricing
6/10
License pricing
$3,000 per license
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.