Compare iSupport and iSupport - Jul 2022
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Bottom Line: Which is Better - iSupport or iSupport?
iSupport is more expensive to implement (TCO) than iSupport, and iSupport is rated with the same score (81/100) as iSupport (81/100). Both tools offer the same amount of features.
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
iSupport Software Vs. iSupport Software
iSupport Software: iSupport Software is the oldest, privately owned, continually operating company in the help desk software/customer support market. Founded in 1992 as GWI Software, our goals have always been simple and consistent: Customers, Company, and Community (the three Cs). By focusing on these three principals in that specific order, we have overcome numerou...
iSupport Software: iSupport Software is the oldest, privately owned, continually operating company in the help desk software/customer support market. Founded in 1992 as GWI Software, our goals have always been simple and consistent: Customers, Company, and Community (the three Cs). By focusing on these three principals in that specific order, we have overcome numerou...
Who is more expensive? iSupport or iSupport?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for iSupport and iSupport.
iSupport price starts at $699 per license , On a scale between 1 to 10 iSupport is rated 4, which is lower than the average cost of Help Desk software. iSupport price starts at $699 per license , When comparing iSupport to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: iSupport cost is around the same cost of iSupport.
Which software includes more/better features?
We've compared iSupport Vs. iSupport based on some of the most important and required Help Desk features.
iSupport: Asset Management, Billing and Invoicing, Change Management, Customer Survey, Email Integration, Self Service Portal, Service Level Agreements.
iSupport: Asset Management, Billing and Invoicing, Change Management, Customer Survey, Email Integration.
Target customer size
The software is suitable for the front-desk customer support needs of small and medium business ventures. The software is suitable for the front-desk customer support needs of small and medium business ventures.
Compare specifications
iSupport Specifications
ITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> iSupport review |
Company: | iSupport Software |
Pricing: | starts at $699 per license |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | iSupport review, iSupport pricing, iSupport alternatives |
iSupport Specifications
ITQlick Score: | 81/100 |
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ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Help Desk -> iSupport review |
Company: | iSupport Software |
Pricing: | starts at $699 per license |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | iSupport review, iSupport pricing, iSupport alternatives |
Compare features
iSupport: 7 Features
iSupport: 7 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.