Compare KIZEN and Sugar Sell - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - KIZEN or Sugar Sell?

Sugar Sell is more expensive to implement (TCO) than KIZEN, and Sugar Sell is rated higher (90/100) than KIZEN (82/100). Sugar Sell offers users more features (21) than KIZEN (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

KIZEN Vs. SugarCRM

KIZEN: KIZEN is the next evolution of CRM. KIZEN unites and perfects the 5 major components of customer relationship technology. We develop our capabilities by combining the most popular features and third-party add-ons of competitor platforms with comprehensive solutions to people’s biggest frustrations. Our innovation-obsessed culture is determined to e...

SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...

Who is more expensive? KIZEN or SugarCRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KIZEN and SugarCRM.

KIZEN price starts at $10 per user/month , On a scale between 1 to 10 KIZEN is rated 2, which is much lower than the average cost of CRM software. SugarCRM price starts at $49 per user/month , When comparing SugarCRM to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: SugarCRM is more expensive than KIZEN.

Which software includes more/better features?

We've compared KIZEN Vs. Sugar Sell based on some of the most important and required CRM features.

KIZEN: We are still working to collect the list of features for KIZEN.

SugarCRM: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

KIZEN's typical customers include: SMBs, Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs.



KIZEN

ITQlick rating
(5/5)

starts at $10 per user/month

KIZEN is a CRM software developed to assist businesses in gaining more customers and retaining existing ones while saving time and personalizing relationships with customers.

Categories: CRM, Customer Loyalty, Online CRM, Small Business CRM.

Sugar Sell

ITQlick rating
(4/5)

starts at $49 per user/month

SugarCRM is a complete customer relationship management software that is offered on the cloud and serves businesses for any size. The software helps businesses to handle various functions such as sales automat...

Categories: Call Center, Complaint Management, Customer Relationship Management, Customer Service, Customer Success.

Compare specifications

Compare features

KIZEN: 0 Features

We are working to collect the list of features

SugarCRM: 21 Features

Customer Service
Email Marketing
Marketing Automation
Sales Automation
Collaboration Center
Campaign Management
Case Management
Contact Management
Contract Management
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Marketing Automation
Remote Access
Sales Automation
Sales Forecasting
Social Media
Collaboration Center
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
KIZEN
ITQlick rating
5/5
Score
82/100
Pricing
2.6/10
License pricing
$10 per user/month
Functionality
4
Review
Compare
Sugar Se...
ITQlick rating
4/5
Score
90/100
Pricing
4.4/10
License pricing
$49 per user/month
Functionality
61
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.