MaintenanceDirect - Top Competitors (Apr 2021)

Shlomi Lavi / updated: Apr 07, 2021

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MaintenanceDirect vs. Alternatives in 2024

Some of the important competitors for Maintenance Direct are Emaint X3 and Maintenance Connection.

Emaint X3 is web-based maintenance management software that includes both asset management and work order scheduling. Additionally through its direct connectivity with most major equipment, the product is able to monitor their health & status, and determine the need for preventive maintenance in addition to regular scheduled maintenance requirements. Other features include procurement & spare parts inventory management, as well as dashboards to track service performance, work order status and asset operational levels.

Maintenance Direct on the other hand includes service level agreements that define the type of service to be provided to customers, as well as the performance indicators to monitor the service delivery process. Additionally unlike Emaint X3 it provides physical inspection facilities to monitor equipment status proactively to confirm proper operations, and determine if maintenance is required to prevent possible problems.

Then there is Maintenance Connection which supports some of the features of Maintenance Direct but provides additional options for integrated service training to improve technician skills, as well as a knowledge base of product technical information, solutions and service procedures for reference. Additionally all technicians have a configurable work center to monitor their schedules & work orders, as well as facilities to update status and request further information through mobile devices.

Maintenance Direct does not support these features currently and is more focused on consumer appliances rather than facility based equipment. However it does include maintenance industry best practices to ensure technicians delivery high quality service to customers.