Matrix Software specialized in software solutions for structural engineers, steel construction and doors & windows industry. You can make it with Matrix, using powerful and proven solutions for the design and m...
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Matrix is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than Matrix (82/100). 8x8 Contact Center offers users more features (14) than Matrix (9). There is a clear winner in this case and it is 8x8 Contact Center!
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Matrix: Matrix, which employs thousands of IT professionals, is the leading information technology company in Israel. Matrix executes some of the largest IT projects in Israel. Matrix develops and implements leading technologies , software solutions and products, it provides infrastructure and consulting services, outsourcing, offshore, training and assim...
8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Matrix software and 8x8 Contact Center.
Matrix software accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Matrix software is rated 4, which is lower than the average cost of Auto Dialer / Predictive Dialer software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Auto Dialer / Predictive Dialer software cost.
Bottom line: Matrix software is more expensive than 8x8 Contact Center.
We've compared Matrix Vs. 8x8 Contact Center based on some of the most important and required Auto Dialer / Predictive Dialer features.
Matrix software: ACD (Automatic Call Distribution), Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, Inbound Call Center, Outbound Call Center, Virtual Call Center Support.
8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.
Matrix software's typical customers include: Small, medium and large size businesses, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.
Matrix Software specialized in software solutions for structural engineers, steel construction and doors & windows industry. You can make it with Matrix, using powerful and proven solutions for the design and m...
Compare Pricingstarts at $15 per user/month
8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy...
Compare PricingITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Auto Dialer / Predictive Dialer -> Matrix software review |
Company: | Matrix |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Matrix software review, Matrix software pricing, Matrix software alternatives |
ITQlick Score: | 93/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> 8x8 Contact Center review |
Company: | 8x8, INC |
Pricing: | starts at $15 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | 8x8 Contact Center review, 8x8 Contact Center pricing, 8x8 Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.