MetaCaseDesk is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. MetaCaseDesk received a rating of 2.5 from ITQlick team. The software cost is considere...
Compare PricingCompare MetaCaseDesk and Salesforce CRM - Apr 2024
Compare Pricing
Shlomi Lavi / Apr 10, 2024We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - MetaCaseDesk or Salesforce CRM?
Salesforce CRM is more expensive to implement (TCO) than MetaCaseDesk, and Salesforce CRM is rated higher (98/100) than MetaCaseDesk (76/100). Salesforce CRM offers users more features (21) than MetaCaseDesk (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
MetaCaseDesk Vs. Salesforce.com
MetaCaseDesk: MetaOption LLC, is a Microsoft Gold Certified Partner with 9 Years of successful experience in providing end-to-end IT Solutions & Services to business enterprises. The company is headquartered in New Jersey, and is having its offices in San Jose and India (Noida & Patna). MetaOption LLC is a reliable Global IT Company, known for its innovative IT ...
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? MetaCaseDesk or Salesforce?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for MetaCaseDesk and Salesforce.
MetaCaseDesk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 MetaCaseDesk is rated 2, which is much lower than the average cost of Help Desk software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: MetaCaseDesk cost is around the same cost of Salesforce.
Which software includes more/better features?
We've compared MetaCaseDesk Vs. Salesforce CRM based on some of the most important and required Help Desk features.
MetaCaseDesk: We are still working to collect the list of features for MetaCaseDesk.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
MetaCaseDesk's typical customers include: Small, medium and large size businesses, Salesforce is optimal for people as well as companies.
Salesforce CRM
ITQlick rating
(4.4/5)
starts at $25 per user/month
Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...
PriceDemoCompare specifications
MetaCaseDesk Specifications
| ITQlick Score: | 76/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> MetaCaseDesk review |
| Company: | MetaCaseDesk |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | MetaCaseDesk review, MetaCaseDesk pricing, MetaCaseDesk alternatives |
Salesforce CRM Specifications
| ITQlick Score: | 98/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | CRM -> Salesforce CRM review |
| Company: | Salesforce.com |
| Pricing: | starts at $25 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Compare features
MetaCaseDesk: 0 Features
We are working to collect the list of features
Salesforce: 21 Features
Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
Compare
MetaCaseDesk
ITQlick rating
2.8/5
Score
76/100
Pricing
2/10
License pricing
Pricing not available
Functionality
15
Review
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Review
Compare
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
Review
Compare
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Review
Compare
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48
Review
Compare
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.