Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - MicrobaseCTI or CenterWare Inbound?
MicrobaseCTI is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than MicrobaseCTI (62/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Microbase Vs. Nuxiba Technologies
Microbase: Microbase is a communications software developer and supplier, with a leading role in the Greek market and a developing position in EMEA markets. Founded in 2003, Microbase has invested in creating innovative products which have been the basis of our customers’ telecommunication infrastructure. Microbase Software Development and Network Planning De...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? MicrobaseCTI or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for MicrobaseCTI and CenterWare Inbound.
MicrobaseCTI price starts at $50 per user/month , On a scale between 1 to 10 MicrobaseCTI is rated 6, which is similar to the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 MicrobaseCTI is rated 6, which is similar to the average cost of Call Center software.
Bottom line: MicrobaseCTI is more expensive than CenterWare Inbound.
Which software includes more/better features?
We've compared MicrobaseCTI Vs. CenterWare Inbound based on some of the most important and required Call Center features.
MicrobaseCTI: We are still working to collect the list of features for MicrobaseCTI.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
MicrobaseCTI's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.