Compare Microsoft Exchange and Cherwell Service - Feb 2022

Shlomi Lavi

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Bottom Line: Which is Better - Microsoft Exchange or Cherwell Service?

Cherwell Service is more expensive to implement (TCO) than Microsoft Exchange, and Cherwell Service is rated higher (77/100) than Microsoft Exchange (58/100). Microsoft Exchange offers users more features (3) than Cherwell Service (0).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Microsoft Vs.

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

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Who is more expensive? Microsoft Exchange or Cherwell Service Management?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Microsoft Exchange and Cherwell Service Management.

Microsoft Exchange price starts at $4 per user/month , On a scale between 1 to 10 Microsoft Exchange is rated 4, which is lower than the average cost of IT Management software. Cherwell Service Management price starts at $189 per month , When comparing Cherwell Service Management to its competitors, the software is rated 6 - similar to the average IT Management software cost.

Bottom line: Cherwell Service Management is more expensive than Microsoft Exchange.

Which software includes more/better features?

We've compared Microsoft Exchange Vs. Cherwell Service based on some of the most important and required IT Management features.

Microsoft Exchange: Data Import/Export, Basic Reports, Online Customer Support.

Cherwell Service Management: We are still working to collect the list of features for Cherwell Service Management.

Target customer size

Microsoft Exchange offers tailor made solutions for companies of various shapes and sizes and is suitable for IT administrators and system administrators of companies. and Cherwell Service Management's target customer size include: Small, medium and large size businesses.