Monet Live is a trending cloud-based Call Center software, it is designed to support small and medium size call centers. Monet Live received a rating of 4.2 from ITQlick team. The software cost is considered af...
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Monet Live is more expensive to implement (TCO) than zendesk, and zendesk is rated higher (90/100) than Monet Live (51/100). zendesk offers users more features (11) than Monet Live (0). There is a clear winner in this case and it is zendesk!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Monet Software: Monet Software is an effective and easy to adopt cloud-based workforce optimization solution that includes workforce management, quality monitoring, performance management and analytics, all in one integrated platform. Customers can quickly and easily optimize all aspects of their workforce with one cost effective solution that is easy to impleme...
Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Monet Live and zendesk talk.
Monet Live accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Monet Live is rated 4, which is lower than the average cost of Call Center software. zendesk talk price starts at $49 per user/month , When comparing zendesk talk to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Monet Live is more expensive than zendesk talk.
We've compared Monet Live Vs. zendesk based on some of the most important and required Call Center features.
Monet Live: We are still working to collect the list of features for Monet Live.
zendesk talk: Self Service Portal, Help Desk, Knowledge Base, Blended Call Center, Call Queue Management.
Monet Live's typical customers include: SMBs, and zendesk talk's target customer size include: Small, medium and large size businesses.
Monet Live is a trending cloud-based Call Center software, it is designed to support small and medium size call centers. Monet Live received a rating of 4.2 from ITQlick team. The software cost is considered af...
Compare Pricingstarts at $49 per user/month
Zendesk Talk is a VoIP call center software designed to help companies talk directly to their customers and provide personalized solutions to every issue they face. Being an integrated solution, Zendesk Talk en...
PriceDemoITQlick Score: | 51/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> Monet Live review |
Company: | Monet Software |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | Monet Live review, Monet Live pricing, Monet Live alternatives |
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> zendesk talk review |
Company: | Zendesk |
Pricing: | starts at $49 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Mobile, Cloud |
Links: | zendesk talk review, zendesk talk pricing, zendesk talk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.