NetSuite POS and Retail - Top Competitors (May 2022)

Shlomi Lavi / updated: May 13, 2022

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NetSuite POS and Retail vs. Alternatives in 2024

NetSuite POS and Retail Manager competes with other retail and POS systems like Epos, Rain Retail, Toast POS, and Heartland Retail. We will compare these retail and POS systems in some specific aspects below.

• Functionality: NetSuite SuiteCommerce offers features like Full-Featured Mobile POS, Enhanced Customer Profiles, Order & Inventory Management, Dynamic Merchandising, Access & Permissions, Real-Time Sales Reporting, CRM, Data Security, Email Marketing, Kitting, Mobile Access, Multi-Channel, etc. Epos Now offers features like Retail Point of Sale​​, Real-time Inventory Management​ (available in NetSuite), Powerful Reporting​, Flexible Payment Options​, Ecommerce Integrations​, Multiple Stores Capability​, Expert Advice, 24/7 Support​​, 1-on-1 Onboarding​, Billing & Invoicing, etc.
  
  Rain Retail Software offers features like Custom Pages, Streamlined Check-Out for Securing Sales, Inventory Management, Online & In-Store Rewards Tracking, Reporting Tools (available in Epos), etc. Toast POS offers features like Tableside Service, Analytics & Reporting, Menu Management, Point of Sale (POS), Multi-Location, Order Management, Activity Dashboard, Reporting & Analytics, Notifications, Inventory Management, Reporting & Statistics (available in Epos), etc. Heartland Retail offers features like Custom Fields, E-commerce Integrations, In-Store Mobile POS (available in NetSuite), Sales Rep Tracking, Gift cards, etc.
• Customers/Industries: NetSuite targets Advertising and Digital Marketing Agencies, Apparel, Footwear and Accessories, Campus Stores, Consulting, Education, Energy, Financial Services, Food and Beverage, Health and Beauty, Healthcare, IT Services, Manufacturing, and Media & Publishing, etc. Rain Retail Software targets retail in Music, Boutiques, Crafts, Outdoors, Dives, Toys, Ski shops, Jewelry stores, Bike Shops, Surf Shops, Music Stores, Boutique, Craft Stores, Dive Shop, Toy Store, Outdoor Store, Quilt & Fabric, etc.
  
  Epos targets retail in Apparel stores, Convenience stores, Electronics stores, Gift Shop, Vape stores, Liquor stores, Barber Shop, Bike Shop, Bookstore, Car Wash POS systems, Flower Shop, Garden Center, Golf Course, Grocery stores, Jewelry stores, Nail Salon, Pet Store, etc. Toast POS targets Fine Dining, Casual Dining, Fast Casual, Bar, nightclubs, Café & Bakeries, Enterprise, Food Trucks, Pizza, etc. Heartland Retail targets multiple channels and store retail businesses like Home & Lifestyle, Apparel & Fashion, Health & Beauty, etc. Retail brands such as Scout and Mollys Boutique, Rainbow Sandals, and NIC+ZOE use Heartland.
• Cost: The license cost information for NetSuite SuiteCommerce and Rain Retail is unavailable. Epos offers a complete solution for only $449. Toast POS starts at $165 per month. Heartland Retail starts at $80 per selling station per month with a free trial.
• Cloud-based/On-premise: NetSuite SuiteCommerce and all its alternatives are cloud-based. Toast POS has an On-Premise version for Windows and Linux.
• Scalability: NetSuite SuiteCommerce and all its alternatives except Rain Retail can accommodate retail organizations of all sizes.
• Support: NetSuite SuiteCommerce offers support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat. Heartland Retail offers all channels of NetSuite SuiteCommerce except 24/7 (Live Rep). Toast POS offers all channels of NetSuite SuiteCommerce except Chat. Epos Now offers Email/Help Desk, Phone Support, 24/7 (Live Rep), and Chat, while Rain Retail offers Email/Help Desk, FAQs/Forum, Knowledge Base, and Phone Support.