NewWaySERVICE - Top Competitors (Mar 2022)

Shlomi Lavi / updated: Mar 02, 2022

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NewWaySERVICE vs. Alternatives in 2024

NewWaySERVICE competes with other Field service systems like simPRO, mHelpDesk, and FieldRoute. We will compare these Field Service systems in some specific aspects below.

• Functionality: NewWaySERVICE offers features like Application Customizations, Capture Customer Signatures, Email Notifications, Attach Documents, Reports and Data Exports, Knowledge Base, Data Synchronization, etc. mHelpDesk offers features like Lead Management (CRM), Estimates and Quotes, Online Bookings, Workflow Management (available in FieldRoutes), Job Management, Reoccurring Jobs, Scheduling & Dispatch (available in FieldRoutes), Drag and drops calendar, GPS Tracking, Custom Forms, Staff Communication, Text Message Dispatching, Inventory Tracking, etc. simPRO offers features like Service Job Management, Project Management, Maintenance Management, Estimating and Quoting, Scheduling and Dispatching, Mobile, Inventory Management, Invoicing and Payments, Accounting Integration, Customer Portal (available in NewWaySERVICE), etc. FieldRoutes offers features like Sales & Marketing, Operations & Routing, Payment, Dashboard & Reporting, Contact Management, Campaign Management, Scheduling, Performance Metrics, Work Order Management (available in NewWaySERVICE), etc.
• Customers/Industries: NewWaySERVICE has customers like Chrysler, Citrix, US army, PBS, Bridgestone, Phillips, Fuji, etc. simPRO targets Electrical, Plumbing, HVAC, Security, Fire Protection, Data, Solar, Facilities Management, Multi-Trade, Multi-Trade, Audiovisual, Landscaping, Agricultural, Cleaning Services, Construction, Gas, Home Automation, IT&T/ICT, Local Government industry icon Local Government, Maintenance Services, Mechanical Engineering, etc. simPRO has customers like DT Fire Systems, Daly Plumbing, Zachary Lawrence-Sansbury, Armitage Group, ADJ Electrical, All Electric, BGE Digital Security, Blue Flame Heating Solutions, Blue Wave Communications, etc. FieldRoutes targets service providers in Lawn Care, Pest Control, Pool Care, etc. mHelpDesk targets service providers in Carpenter, Cleaning Pro – Exterior and Interior/Maid Service, Construction, Electrician, Designer/Engineer, Fencing Pro, Flooring Pro, Garage Door Pro, Gutter, Contractor, Landscaper, Handyman, Home Inspector, etc. mHelpDesk has customers like Tom Cherry, Nick May, Lance John, etc.
• Cost: NewWaySERVICE starts at $25.92 per technician per month or less! NewWaySERVICE has a cost rating of 1.5/5 according to ITQlick expert cost analysis. This means it is a low-cost Field service software. The rating system considers this software rated 1-2 as low-cost and 4-5 as high cost. NewWaySERVICE pricing starts at $25.05 as a flat rate per month. They do not have a free version. NewWaySERVICE offers a free trial. The license cost information for simPRO is unavailable. FieldRoutes starts at $199 per month. mHelpDesk starts at $169.00 per user per month and offers a free trial.
• Cloud-based/On-premise: NewWaySERVICE and all its alternatives are cloud-based.
• Scalability: mHelpDesk can accommodate established and growing small/medium businesses. Fieldroute and simPRO can accommodate businesses of all sizes.
• Support: NewWaySERVIC offers support channels like 24/7 (Live Rep) and Chat. FeildRoutes offers an Email/Help Desk, FAQs/Forum, and Phone Support. simPRO and mHelpDesk offers Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, and Chat.