NewWaySERVICE Review

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Last updated: Sep 13, 2019

NewWaySERVICE Review

ITQlick rating
(3.2/5)

Starting from $33 Per month/user

NewWaySERVICE software is a cloud-based developing management solution. It offers a number of features that include technicians appointments that allow users to set up work schedules for each of the technicians...

  • Categories (4/5):

    • Billing & Invoicing
    • Call Center
    • Inventory Management
    • Scheduling

Shlomi Lavi / updated: Sep 13, 2019

What is NewWaySERVICE?

NewWaySERVICE software is a cloud-based developing management solution. It offers a number of features that include technicians appointments that allow users to set up work schedules for each of the technicians. It also allows users to track and manage their work orders no matter the business sector.

The service management tool allows users to track all of their equipment. The solution also captures the customers signatures. The customer portal allows them to create work orders.

Other functionalities include a knowledge base, inventory, and multi-house, attach documents, application programming interface and many more. NewWaySERVICE software is a product of OroLogic company which is based in Canada.

NewWaySERVICE Average Rating -

The rating of NewWaySERVICE is 3.2 stars. The rating is based on ITQlick expert review

NewWaySERVICE Typical Customers

Customers of the software include businesses of all sizes and a wide range of types. It can be used in such major industries and domains as retail and wholesale, technology and IT services, automation and manufacturing, transport and delivery services, and others. Some notable clients of the software include Philips, Fuji Xerox, France Telecom, and others.

NewWaySERVICE Features

The software offers tracking and management of work order regardless of the field of activity and allows management of a diverse range of request. It offers support for one-time as well as recurring scheduling in addition to scheduling by customer proximity and assignment of multiple employees on a single job.

NewWaySERVICE facilitates assignment of tasks based on project relevance in addition to task management, calendars, and alerts and reminders. Other important capabilities of the platform include inventory tracking, digital signatures, mobile device management, product and parts catalog, appointment management, service history tracking, custom reporting, and others.

NewWaySERVICE 3 Pros

  • Lower price than other field management software
  • It is quick to implement
  • The system prints tickets easily

NewWaySERVICE 2 Cons

  • Limited integrations
  • No app versions for iOS and Android devices

NewWaySERVICE Alternatives

The two main competitors of NewWaySERVICE software include ServMan and ServiceTitan Solutions. ServMan Software is an enterprise management and accounting solution designed for managing and operating a service-based business while NewWaySERVICE software is a cloud-based developing management solution. Both ServMan and NewWaySERVICE software are average in cost. Based on the online reviews, ServMan software has been awarded a 4.5-star rating while NewWaySERVICE software has been awarded a 5 rating.

ServMan software is ideal for medium and large businesses while NewWaySERVICE software is an ideal solution designed to support small, medium, and large businesses. ServiceTitan is a field management solution that offers scheduling, dispatch, invoicing and sales while NewWaySERVICE software is a cloud-based developing management solution.

NewWaySERVICE is an average cost software while ServiceTitan software is an above average cost. While ServiceTitan software offers deployment flexibility as it can either be installed on-premise or hosted on the cloud while NewWaySERVICE solution can only be deployed on cloud. Based on the online reviews, ServiceTitan software has been awarded a 4-star rating while NewWaySERVICE software has been awarded a 5 rating.

NewWaySERVICE Pricing Information

NewWaySERVICE software pricing is a one-off payment plan. It has a price of $24.87 per technician per month or less. Access to the customer portal is free for them. The price includes all features a 45-days free trial. With the subscription, there are no hidden fees and no additional service contracts. Free and courteous technical support is also included.

There is also an offer of 5% rebate starting at 3 technicians, up to a 20% rebate for 50 technicians or more. This pricing differs from one country to another depending on their current exchange rates.

NewWaySERVICE demo

25 questions to ask the vendor on NewWaySERVICE demo

Is NewWaySERVICE the right software for me?

NewWaySERVICE software is suitable for small, medium and large businesses. It caters to multiple specialties including service departments, repair shops, field technicians, property managers, building and equipment maintenance, fleet managers, information technology managers and many more.

NewWaySERVICE Categories

Billing & Invoicing
Call Center
Inventory Management
Scheduling
Job management

Specifications

Company:
Address: Quebec, Canada
Website:NewWaySERVICE
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems:

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ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
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