Compare Nimble and Infor Epiphany - Feb 2023

Shlomi LaviShlomi Lavi / Feb 19, 2023

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Bottom Line: Which is Better - Nimble or Infor Epiphany?

Infor Epiphany is more expensive to implement (TCO) than Nimble, and Nimble is rated higher (97/100) than Infor Epiphany (78/100). Infor Epiphany offers users more features (10) than Nimble (7).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

nimble Vs. Infor Global Solutions

nimble: The Nimble Way to Grow Your Business. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order to attract and retain the right customers. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order...

Infor Global Solutions: Infor Global Solutions is a privately held U.S. software company that specializes in enterprise software ranging from financial systems and resource planning (ERP) to supply chain and customer relationships.

Who is more expensive? Nimble or Infor Epiphany?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nimble and Infor Epiphany.

Nimble price starts at $19 per user/month , On a scale between 1 to 10 Nimble is rated 2, which is much lower than the average cost of CRM software. Infor Epiphany accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nimble is rated 2, which is much lower than the average cost of CRM software.

Bottom line: Infor Epiphany is more expensive than Nimble.

Which software includes more/better features?

We've compared Nimble Vs. Infor Epiphany based on some of the most important and required CRM features.

Nimble: Customer Service, Marketing Automation, Sales Automation, Collaboration Center , Facebook Integration, Global Content Library, Twitter Integration.

Infor Epiphany: Call Center Management, Customer Self Service Portal, Customer Service, Email Marketing, Marketing Automation.

Target customer size

Customers of the software application include small and medium companies without any constraint on industrial association. The Infor Epiphany software is a cross-industry solution which can be scaled for any size of business.



Nimble

ITQlick rating
(2.8/5)

starts at $19 per user/month

Nimble CRM is a web based customer relationship management solution for small and medium businesses. Its capabilities include contact management, lead management, sales forecasting, and others. The software was...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Banking CRM.

Infor Epiphany

ITQlick rating
(2.8/5)

Infor Epiphany provides software for customer experience management. The solution includes modules that cover the full customer cycle from interaction, marketing, sales, service and optimization of the customer...

Categories: CRM, Banking CRM, Call Center, Casino CRM, Complaint Management.

Compare specifications

Compare features

Nimble: 7 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
Facebook Integration
Global Content Library
Twitter Integration

Infor Epiphany: 10 Features

Call Center Management
Customer Self Service Portal
Customer Service
Email Marketing
Marketing Automation
Multi-Channel Marketing
Remote Access
Social Media
Social Analytics
Social Customer Care
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review
Compare
Infor Ep...
ITQlick rating
2.8/5
Score
78/100
Pricing
9.8/10
License pricing
Pricing not available
Functionality
28
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.