Compare Nimble and Pega CRM - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Nimble or Pega CRM?

Pega CRM is more expensive to implement (TCO) than Nimble, and Nimble is rated higher (97/100) than Pega CRM (68/100). Nimble offers users more features (7) than Pega CRM (3). There is a clear winner in this case and it is Nimble!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

nimble Vs. Pegasystems

nimble: The Nimble Way to Grow Your Business. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order to attract and retain the right customers. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order...

Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.

Who is more expensive? Nimble or Pega CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nimble and Pega CRM.

Nimble price starts at $19 per user/month , On a scale between 1 to 10 Nimble is rated 2, which is much lower than the average cost of CRM software. Pega CRM price starts at $90 per feature , When comparing Pega CRM to its competitors, the software is rated 10 - much higher than the average CRM software cost.

Bottom line: Pega CRM is more expensive than Nimble.

Which software includes more/better features?

We've compared Nimble Vs. Pega CRM based on some of the most important and required CRM features.

Nimble: Customer Service, Marketing Automation, Sales Automation, Collaboration Center , Facebook Integration, Global Content Library, Twitter Integration.

Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software application include small and medium companies without any constraint on industrial association. Pega CRM is perfect for midsize companies and large industries that are looking for a CRM solution.