Compare Noble and DialerAI - May 2022

Shlomi LaviShlomi Lavi / May 28, 2022

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Bottom Line: Which is Better - Noble or DialerAI?

DialerAI is more expensive to implement (TCO) than Noble, and DialerAI is rated with the same score (82/100) as Noble (82/100). Both tools offer the same amount of features.

Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Noble Systems Vs. Star2Billing

Noble Systems: The Noble Suite features a comprehensive lineup of contact center solutions that can be customized to meet the needs of any business, regardless of size, functional requirements or organizational goals. Turn to Noble to help grow your business and build a better experience for customers and employees alike.

Star2Billing: Star2Billing was formed to develop and support its open source telecoms products including A2Billing, a VoIP switch and calling card platform first released in 2005, CDR-Stats, a CDR-Analysis application released in 2010 and Newfies-Dialer, mass SMS and voice broadcasting software released in 2011. With decades of experience in telecoms and softwa...

Who is more expensive? Noble Suite or DialerAI?

The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Noble Suite and DialerAI.

Noble Suite accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Noble Suite is rated 10, which is much higher than the average cost of Auto Dialer / Predictive Dialer software. DialerAI price starts at $199 per month , When comparing DialerAI to its competitors, the software is rated 10 - much higher than the average Auto Dialer / Predictive Dialer software cost.

Bottom line: Noble Suite cost is around the same cost of DialerAI.

Which software includes more/better features?

We've compared Noble Vs. DialerAI based on some of the most important and required Auto Dialer / Predictive Dialer features.

Noble Suite: Automatic Call Scheduling, ACD (Automatic Call Distribution), Auto Dialer, Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, CTI (Computer Telephony Integration).

DialerAI: Automatic Call Scheduling, Campaign Management, Blended Call Center, Call Conferencing, Call Queue Management.

Target customer size

Noble Suite's typical customers include: Small, medium and large size businesses, and DialerAI's target customer size include: Medium and large size businesses.



Noble Suite

ITQlick rating
(3.9/5)

Every customer contact is an opportunity to delight, to solve a problem or to make a connection. Noble Systems, the leader in customer contact technology, provides contact centres worldwide with unified solutio...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording.

DialerAI

ITQlick rating
(3/5)

starts at $199 per month

Predictive dialling and Voice broadcasting is a cost effective and efficient way of talking to your existing customers and generating leads maximising your outbound call-center performance

Categories: Predictive analytics, Reporting, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring.

Compare specifications

Compare features

Noble Suite: 9 Features

Automatic Call Scheduling
ACD (Automatic Call Distribution)
Auto Dialer
Blended Call Center
Call Conferencing
Call Queue Management
Call Recording
CTI (Computer Telephony Integration)
Compliance

DialerAI: 9 Features

Automatic Call Scheduling
Campaign Management
Blended Call Center
Call Conferencing
Call Queue Management
Call Recording
IVR (Interactive Voice Response)
IVR System
Outbound Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Noble
ITQlick rating
3.9/5
Score
82/100
Pricing
10/10
License pricing
Pricing not available
Functionality
19
Review
Compare
DialerAI
ITQlick rating
3/5
Score
82/100
Pricing
10/10
License pricing
$199 per month
Functionality
20
Winleads
ITQlick rating
3.2/5
Score
91/100
Pricing
5.2/10
License pricing
$495 per license
Functionality
6
FrontSpin
ITQlick rating
4.5/5
Score
83/100
Pricing
4/10
License pricing
Has a free version
Functionality
14
Matrix
ITQlick rating
4.8/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
17
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.