Every customer contact is an opportunity to delight, to solve a problem or to make a connection. Noble Systems, the leader in customer contact technology, provides contact centres worldwide with unified solutio...
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Noble is more expensive to implement (TCO) than Matrix, and Matrix is rated with the same score (82/100) as Noble (82/100). Both tools offer the same amount of features.
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Noble Systems: The Noble Suite features a comprehensive lineup of contact center solutions that can be customized to meet the needs of any business, regardless of size, functional requirements or organizational goals. Turn to Noble to help grow your business and build a better experience for customers and employees alike.
Matrix: Matrix, which employs thousands of IT professionals, is the leading information technology company in Israel. Matrix executes some of the largest IT projects in Israel. Matrix develops and implements leading technologies , software solutions and products, it provides infrastructure and consulting services, outsourcing, offshore, training and assim...
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Noble Suite and Matrix software.
Noble Suite accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Noble Suite is rated 10, which is much higher than the average cost of Auto Dialer / Predictive Dialer software. Matrix software accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Noble Suite is rated 10, which is much higher than the average cost of Auto Dialer / Predictive Dialer software.
Bottom line: Noble Suite is more expensive than Matrix software.
We've compared Noble Vs. Matrix based on some of the most important and required Auto Dialer / Predictive Dialer features.
Noble Suite: Automatic Call Scheduling, ACD (Automatic Call Distribution), Auto Dialer, Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, CTI (Computer Telephony Integration).
Matrix software: ACD (Automatic Call Distribution), Blended Call Center, Call Conferencing, Call Queue Management, Call Recording.
Noble Suite's typical customers include: Small, medium and large size businesses, and Matrix software's target customer size include: Small, medium and large size businesses.
Every customer contact is an opportunity to delight, to solve a problem or to make a connection. Noble Systems, the leader in customer contact technology, provides contact centres worldwide with unified solutio...
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Matrix Software specialized in software solutions for structural engineers, steel construction and doors & windows industry. You can make it with Matrix, using powerful and proven solutions for the design and m...
Compare PricingITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | Auto Dialer / Predictive Dialer -> Noble Suite review |
Company: | Noble Systems |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Noble Suite review, Noble Suite pricing, Noble Suite alternatives |
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Auto Dialer / Predictive Dialer -> Matrix software review |
Company: | Matrix |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Matrix software review, Matrix software pricing, Matrix software alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.